About PermitFlow
PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market.
Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence.
We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more.
We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale.
✋ Who you are?
Proven Account Manager: You have experience managing a portfolio of 5–6 figure B2B SaaS accounts, with a strong track record of renewals and upsells.
Revenue-Driven: You view customer management through the lens of growth — identifying expansion opportunities and working cross-functionally to drive account value.
Strategic Partner: You excel at understanding customer business needs and translating them into actionable account plans that generate mutual success.
Process-Oriented Operator: You thrive in an early-stage environment, helping to shape account management playbooks and contributing to scalable systems.
Analytical Communicator: You're confident using data to influence customer conversations, evaluate health signals, and identify churn or upsell risks early.
✅ What You’ll Do:
As an early Account Manager at PermitFlow, you’ll be responsible for owning the commercial relationship with a portfolio of construction and real estate development clients — driving value, revenue, and retention.
Manage a book of business consisting of contractors and developers; build and deepen relationships with decision-makers and influencers.
Own the full account lifecycle — from implementation oversight to ongoing engagement, renewal, and expansion.
Develop strategic account plans that identify growth opportunities (e.g., new projects, regions, or service lines).
Lead renewal negotiations and coordinate expansion discussions in partnership with Sales and Customer Success leadership.
Collaborate closely with Permit Operations to ensure high-quality onboarding and ongoing service delivery.
Monitor account health and proactively mitigate churn risk through structured interventions.
Partner with Product and Ops to advocate for customer needs and influence our roadmap.
Help build our GTM foundation by contributing to processes, playbooks, and future hiring as the team scales.
This is a foundational role — perfect for someone eager to take ownership, influence company direction, and be a driving force behind PermitFlow’s growth.
Qualifications & Fit:
4+ years of experience in a B2B SaaS Account Management, Sales, or Customer Success role (startup experience preferred)
Proven track record of renewals, upsells, or account growth
Strong negotiation and presentation skills
Self-starter who thrives in ambiguous and evolving environments
Experience in construction, permitting, or real estate tech is a major plus
Benefits:
Equity packages
Competitive Salary
100% Paid health, dental & vision coverage
Company issued laptop.
Home office & equipment stipend
️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
Commuter benefits
Team building events
Unlimited PTO
✏️ Interview Process
20 minute initial assessment
20 minute interview with recruiter
30 minute hiring manager interview
30 minute role playing interview with hiring manager
30 minute interview with our CEO
Reference check
Offer!
Compensation Range: $110K - $150K
Originally posted on Himalayas
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