At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Are you passionate about turning complex technical solutions into customer value and their impact on healthcare? We're seeking an Application Engineer to join our team and play a pivotal role in ensuring our products exceed customer expectations. You will be at the forefront of product performance, collaborating closely with engineering and customer-facing teams to drive continuous improvement. Whether you're new to the field or have some experience, we're looking for someone eager to learn and grow!
In this role, a typical day will include:
Collaborating with the team to bring incidents, issues and requests to resolution
Conduct rigorous product evaluations and testing to identify and address performance bottlenecks
Develop and implement innovative solutions to improve product functionality and reliability
Provide technical support to internal teams (e.g., sales, customer success) regarding product capabilities
Partner with the product development team to translate customer needs into actionable product requirements
Creating technical documentation
WHAT YOU'LL BRING TO ALCON:
Bachelor's degree and 3+ years of relevant experience (or equivalent)
Experience in hardware and application support
Familiarity with Linux and Windows systems
Familiarity with computer networks (LAN, WAN, WLAN, SDN)
Experience in building and deployments applications
Exceptional problem-solving and analytical skills
Detail-oriented with the ability to manage multiple tasks efficiently
Knowledge of ITSM, ITIL practices
Strong communication and collaboration skills
English language (min. B2) - daily work with global teams
NICE TO HAVE:
1+ year of software development experience
Experience in Application Performance Monitoring (APM) Tools
Experience in programming
AWS certification (Solutions Architect/Developer)
HOW YOU CAN THRIVE AT ALCON:
Opportunity to expand knowledge and experience in the field of (indirect) tax.
Friendly working environment and a diverse and highly motivated team
Very best working environment for our employees – Alcon Polska has been recognized as a Top Employer for the two years in a row
Truly international environment and daily interactions with colleagues and stakeholders from all over the world
Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other)
Moderrn office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw
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