This is a remote position.
AU RTO Digital Systems & Operations Coordinator (Remote)
About PeoplePartners
- Ready to build smarter systems that make a real difference?
- AtPeoplePartners, aGreat Place to Work® certifiedcompany, we believe great careers are built by putting people first. We foster a collaborative, supportive culture where innovation is encouraged, learning never stops, and every team member has the opportunity to grow. Working with us means gaining global exposure, partnering with leading Australian businesses, and developing your career while making meaningful contributions from wherever you are.
- We're recruiting on behalf of one of our innovative Australian clients—a growing Registered Training Organization (RTO) that's embracing digital transformation, automation, and AI to create better experiences for its team and learners. If you're passionate about technology and continuous improvement, this is your opportunity to make an impact.
Role Overview
- Great systems don't happen by accident—they're built by people who love making technology work smarter.
- As the AU RTO Digital Systems & Operations Coordinator, you'll be at the center of the organisation's digital operations, connecting platforms, improving workflows, and supporting projects that drive efficiency across the business. From CRM administration and WordPress management to AI adoption, automation, and systems integration, you'll help transform ideas into streamlined digital solutions that empower both teams and learners.
- If solving problems, learning new technologies, and improving the way people work excites you, you'll feel right at home.
Key Responsibilities
- Manage and optimize the GoHighLevel CRM platform.
- Coordinate digital projects and workflows using ClickUp.
- Maintain WordPress websites and landing pages.
- Support the rollout and adoption of AI tools across the business.
- Build, maintain, and improve automated workflows.
- Support API integrations between business platforms.
- Maintain online payment integrations, including Stripe.
- Assist with website optimization and user experience improvements.
- Support digital marketing and social media activities.
- Produce reports, documentation, and maintain accurate digital records.
- Identify opportunities to improve systems, processes, and productivity.
- Improve CRM workflows and automation.
- Coordinate digital projects from initiation through completion.
- Recommend technologies and process improvements that deliver measurable business outcomes.
Requirements
Required Qualifications (Must-Have):
- Minimum of 2 years' experience in Digital Operations, Project Coordination, Marketing Operations, Project Administration, or a similar role.
- Experience with CRM platforms such asGoHighLevel, HubSpot, Salesforce, Zoho, or ActiveCampaign.
- Experience using project management platforms includingClickUp, Asana, Monday.com, Trello, or Jira.
- Experience administeringWordPresswebsites.
- Experience using AI platforms such asChatGPT, Claude, Gemini, or Microsoft Copilot.
- Proficiency withMicrosoft OfficeandGoogle Workspace.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Strong communication skills with the ability to explain technical concepts clearly.
- Proactive, solution-oriented, and committed to continuous improvement.
Nice-to-Have:
- Experience withStripeor other online payment platforms.
- Experience supportingAPI integrations.
- Knowledge ofGoogle AnalyticsorGoogle Search Console.
- Understanding ofSEOprinciples.
- Experience usingCanva.
- Experience withZapierorMake.com.
- Experience using social media scheduling platforms.
- Experience working within anAustralian Registered Training Organization (RTO)or education environment.
Why Join PeoplePartners
At PeoplePartners, we believe exceptional people deserve exceptional opportunities. When you join our team, you'll enjoy a workplace that values your ideas, invests in your growth, and celebrates your achievements. What you can expect:
- Great Place to Work® certified company with a people-first culture.
- Fully remote work with an Australian client.
- Opportunities for career progression and professional development.
- Exposure to global teams, innovative technologies, and international best practices.
- Continuous learning and upskilling opportunities.
- Supportive leaders who encourage collaboration and innovation.
- Employee engagement activities, recognition programs, and a positive team culture.
- A collaborative environment where continuous improvement is encouraged.
- The opportunity to work with modern digital tools, automation, and AI.
- A role where your ideas can have a measurable business impact.
If you're ready to help build smarter digital operations while growing your own career, we'd love to hear from you. Apply today and become part of a team that's shaping the future of digital learning.
Work Details
- Employment Type: Full-time.
- Work Setup:Fully Remote.
- Schedule:Monday to Friday.
- Working Hours:Day Shift (AEST)
Benefits
- Permanent Work-from-home setup.
- Company-provided equipment.
- Secondary Wi-Fi Modem.
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits.
- HMO on Day 1.
- 13th Month Pay.
- Monthly Gift Voucher.
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
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