Summary
Type: Remote – Contract (Part-Time or Full-Time depending on performance)
Location: Virtual – must be available during U.S. business hours ( Eastern Time preferred)
Company Overview:
Our facility is a dynamic and progressive Neurology and Pain Management facility dedicated to providing exceptional healthcare services to our patients. We are currently seeking a skilled and versatile Bilingual Virtual Assistants to join our team. These team members will play a crucial role in delivering excellent customer service, managing administrative tasks efficiently, and ensuring seamless communication between our clinic and patients.
About the Role
We’re looking for a professional, bilingual (English–Spanish) Virtual Scheduler & Medical Interpreter to join our administrative team for a neurological clinic.
You’ll handle patient communication, scheduling, and real-time medical translation between patients and providers during consultations.
This position requires strong communication skills, medical terminology knowledge, and the ability to stay organized in a fast-paced virtual environment.
Key Responsibilities
️ Interpretation: Provide real-time English–Spanish interpretation during virtual consultations, translating accurately and sensitively between patients and medical providers.
Scheduling: Manage appointment calendars, patient calls, and email communication; coordinate follow-ups, procedures, and referrals.
Documentation: Enter and update patient information, referrals, and test orders in the EMR system.
Coordination: Support the clinic’s workflow by managing intake forms, confirmations, imaging and therapy referrals, and follow-up scheduling.
Communication: Ensure patients clearly understand their appointments, treatment plans, and next steps.
️ Confidentiality: Maintain HIPAA compliance and protect all patient data.
Required Qualifications
✅ Fluent in both English and Spanish (spoken and written) — must be comfortable interpreting medical information live during calls or telehealth sessions.
✅ Prior experience as a virtual medical assistant, scheduler, interpreter, or bilingual administrative assistant.
✅ Familiarity with medical terminology (neurology experience preferred).
✅ Excellent written and verbal communication, empathy, and attention to detail.
✅ Strong technical skills — able to navigate EMR systems, Google Workspace, Microsoft Office, Zoom, and Doxy.me.
✅ Quiet and professional workspace with reliable internet connection.
Apply Now
Apply Now