Description:
- Nurse Manager oversees telephonic Certified Diabetes Care and Education Specialist team.
- Utilizes clinical expertise and leadership skills for team management and collaboration.
- Supports program operation and provides coaching to the team.
- Manages operational oversight, program metrics, and performance goals.
- Completes managerial administrative duties and enhances program processes.
Requirements:
- Bachelor degree required.
- Current Healthcare Professional License.
- Current CDCES Certification.
- 3+ years of clinical Diabetes experience.
- 3+ years of clinical educator experience and contact center experience within the healthcare/pharmaceutical industry.
- Experience supervising/managing a team.
- Motivational interviewing and coaching skills.
- Strong communication and leadership skills.
- High level of competency with technology including MS Office and CRM systems.
- Flexibility to work evenings.
- Validated home office environment required.
Benefits:
- Health benefits, including medical, dental, and vision coverage.
- Retirement plans with company matching.
- Paid time off and holidays.
- Opportunities for professional development and training.
- Employee assistance programs.
- Discounts on various services and products.