About the RoleWe are seeking a dynamic and entrepreneurial Director, Client Services & Strategy to lead a newly awarded Agency of Record (AOR) engagement in the oncology space. This is a highly visible, ground-floor opportunity to shape the partnership, define strategic direction, and build an integrated agency model from the inside out.The ideal candidate thrives in a fast-paced, "all hands on deck" environment, brings deep healthcare and oncology experience, and is energized by building something new. You will serve as a senior client leader, strategic partner, and internal integrator-aligning cross-functional teams to deliver impactful, insight-driven work that meets evolving client needs.Key ResponsibilitiesClient Leadership & PartnershipServe as the senior day-to-day client lead, fostering trusted, consultative relationships with key stakeholdersHelp define and evolve the AOR engagement model, setting expectations, processes, and ways of workingAnticipate client needs and proactively provide strategic guidance across brand, portfolio, and business challengesLead key client meetings, including brand planning sessions, workshops, and executive presentationsStrategic DirectionDrive integrated brand strategy grounded in market insights, competitive intelligence, and customer understanding (HCP, patient, etc.)Partner closely with medical, creative, and analytics teams to translate insights into compelling, actionable strategiesEnsure all deliverables align with brand objectives, regulatory considerations, and scientific rigorIdentify opportunities for innovation and growth within the oncology portfolioCross-Functional CollaborationAct as a central connector across agency disciplines (creative, medical, media, digital, data/analytics)Champion a collaborative, flexible culture, adapting to shifting priorities and evolving client demandsRoll up your sleeves when needed-contributing across workstreams to maintain momentum and qualityMentor and guide junior team members while fostering a high-performing, accountable team environmentBusiness & Operational LeadershipSupport organic growth opportunities, identifying areas to expand scope and deepen partnershipOversee project health, resourcing, and financial performance to ensure sustainable deliveryHelp establish scalable processes that balance structure with flexibilityRequired Qualifications7-10+ years of experience in healthcare/pharmaceutical advertising or marketing, with strong oncology experience preferredProven success leading AOR or large-scale integrated accountsStrong strategic thinker with the ability to connect science, data, and creativityDemonstrated ability to thrive in ambiguous, build-as-you-go environmentsExceptional communication and presentation skills, with confidence engaging senior client stakeholdersExperience working collaboratively across multidisciplinary teamsIdeal Candidate TraitsHands-on leader who isn't afraid to dive into the details when neededDeeply passionate about oncology and improving patient outcomesFlexible and adaptable, able to pivot quickly in response to client needsNaturally collaborative, bringing teams together to solve complex challengesEntrepreneurial mindset-excited to build, shape, and grow a new AOR relationshipHigh emotional intelligence and strong relationship-building skills