Client & Task Specialist

This is a remote position.

Schedule: Monday to Friday, 8AM-5PM (40 hours per week)

Client Timezone: Longmont, CO | Mountain Time

Client Overview:

We’re looking for a highly organized, detail-driven Client & Task Specialist to serve as the central hub between our team and clients. This person will take ownership of inbox and task flow management, keep numerous projects and people aligned, and ensure communication stays clear and on track. You should thrive in a fast-paced, dynamic environment where multitasking is the norm and precision matters.

​Why This Role Matters:

You’ll play a critical role in keeping communication and execution flowing smoothly across the business. Your work ensures nothing falls through the cracks—and that both our clients and team feel supported, aligned, and confident in delivery.
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Key Responsibilities:

1. Email Management: Monitor shared inboxes with careful attention to urgency, follow-ups, and client tone

• Handle/respond to a majority of the incoming client requests with a focus on related task management
  
• Keep communications organized and actionable through systems like labels, folders, or tags
  

2. Task Management & Workflow Coordination: Create, assign, track, and update tasks using ClickUp

• Maintain visibility and team communication across multiple client projects and internal deliverables
  
• Ensure all action items are moving forward and deadlines are met
  

3. Client & Team Communication: Act as a liaison between leadership, clients, and internal team members

• Schedule meetings, prep agendas, and manage post-meeting follow-ups
  
• Keep communication streamlined, timely, and professional at all times
  

• Detail-obsessed and thrive on structure
  
• Love making sense of chaos and keeping things on track
  
• Comfortable interfacing with both clients and internal team members professionally and proactively
  
• Know how to manage up, down, and across without losing momentum
  
• Can juggle many priorities without dropping the ball
  

• Exceptional attention to detail and organizational capabilities.
  
• Outstanding written and verbal communication proficiency.
  
• A minimum of three years of experience in a relevant role.
  
• Ability to adapt and thrive in a fast-paced environment.
  
  

Nice to have:

• Marketing experience.
  
• Experience with a consulting, MSP, or tech-focused business.
  

Independent Contractor Perks:

• HMO Coverage for eligible locations
• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job
  

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