At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent.
Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.
We’re growing fast and want you to be a part of it!
We're seeking an experienced and technically sharp Commercial Lines Practice Lead to join our remote team. Reporting to the VP of Professional Development, this is a founding role within Veracity's retail division – one of the first senior insurance professionals to shape a retail model that doesn't exist yet.
Veracity is not a traditional agency experimenting with technology. We've already proven a better distribution model exists – over $40M in online premium is the evidence. Now we're applying that same thinking to retail, and we're building it from scratch with the intention of proving it, systematizing it, and scaling it across our entire retail operation. This individual will serve as the technical authority for one or more commercial lines product families, defining how we bring those risks to market and ensuring the knowledge architecture you build becomes the foundation our AI and technology team scales on top of.
If you want to build something that doesn't exist yet – this is the right opportunity. What you build here will define how we distribute commercial insurance for the next decade.
Key Responsibilities
- Define coverage standards and market approach for each class of business within your product family
- Serve as the final technical reference for complex risk placement, carrier selection, and coverage questions across the retail channel
- Identify coverage gaps and completion needs across our customer base and develop strategies to address them
- Review product materials, agent-facing content, and marketing collateral for regulatory accuracy and E&O exposure before distribution
- Monitor changes in carrier guidelines and market standards that affect your product family and ensure distribution practices remain compliant
- Serve as the internal compliance voice for your product family in cross-functional conversations
- Serve as the primary on-demand technical resource for the agent channel – the person agents reach when a risk is unfamiliar or a placement is complex
- Develop training programs, proficiency benchmarks, and reference tools that elevate agent performance across your product family
- Build the knowledge frameworks that our AI and technology team will use to create scalable agent support tools
- Work alongside our marketing team to develop accurate, compelling product content and campaign strategy for each class of business in your family
- Partner with program managers on new product launches, capacity negotiations, and carrier relationship management within your product family
- Serve as the insurance voice in cross-functional planning conversations, ensuring technical accuracy across product development, marketing, and distribution
- Work directly with our AI and automation team to translate your expertise into scalable technology solutions, workflow automations, intelligent lead routing, and agent support tools
- Serve as the technical knowledge source that our systems team builds on top of, ensuring the intelligence we encode is accurate and commercially sound
- Required to perform other duties as requested, directed, or assigned
Requirements and Qualifications
- 7+ years of P&C insurance experience with genuine breadth across commercial lines – GL, PL, Property, and related lines
- MGA, carrier, wholesale broker, or E&S underwriting background strongly preferred
- Demonstrated ability to evaluate unfamiliar risks and develop subject matter expertise independently – you don't wait for a manual
- Strong working knowledge of compliance considerations, regulatory requirements, coverage adequacy standards, and E&O risk
- Experience developing others – formally through training programs or informally as the person colleagues brought hard questions to
- Ability to translate complex insurance concepts clearly for marketing, technology, and operations teams without losing technical precision
- Comfortable working cross-functionally in a fast-moving, build-from-scratch environment
- Genuine curiosity about the intersection of insurance expertise and technology
- CIC, CPCU, AU, AINS, or similar designation preferred
Perks
- Health, dental, and vision plans
- Amazing work-life balance with 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
Why Veracity?
Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:
- Engage in groundbreaking projects that are reshaping the insurance landscape
- Collaborate with a group of dedicated, like-minded professionals
- Experience a culture that prioritizes growth and development
Compensation Range: $120k/yr - $150k/yr
We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
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