About Zabota:
Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: Connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.
About Our Client:
Our client is a fast-growing e-commerce education company helping entrepreneurs launch, test, and scale print-on-demand brands. They operate a paid online community with 1,000+ members where sellers receive guidance, resources, and support to build successful e-commerce businesses.
They are looking for a Community Manager to take ownership of the daily community experience and help create a highly engaged, valuable environment for members.
About the role:
As the Community Manager, you will own the day-to-day engagement inside the paid community. Your goal will be to ensure members feel supported, motivated, and confident as they build their brands — while allowing leadership to focus on higher-level company growth.
You will be responsible for being highly present inside the community, creating conversations, answering questions, guiding members toward resources, and helping them take the right next steps.
This is not a role for someone who only moderates or redirects questions. The ideal candidate will have enough e-commerce knowledge to understand member challenges and provide helpful guidance without escalating everything back to leadership.
Responsibilities:
- Manage daily engagement inside the paid Skool community.
- Create posts, respond to comments, and keep conversations active.
- Answer member questions and provide helpful guidance.
- Encourage members, celebrate wins, and maintain a positive community culture.
- Guide members toward relevant resources, trainings, and next steps.
- Build relationships with community members and understand their challenges.
- Identify struggling members and proactively support them.
- Help prevent negativity and disengagement inside the community.
- Facilitate discussions and potentially support or run community calls.
- Share member feedback, trends, and insights with leadership.
- Help improve community processes and engagement strategies.
Qualifications:
- Previous experience managing online communities, memberships, or paid groups.
- Hands-on experience with platforms like Skool, Mighty Networks, Facebook Groups, or similar community tools.
- Strong written and verbal English communication skills.
- Experience in e-commerce, online businesses, or building digital brands.
- Ability to understand and support members working on their own e-commerce businesses.
- Experience in info products, coaching, courses, or creator communities is a plus.
- Energetic, positive personality with a natural ability to engage people.
- Comfortable being highly active and present inside a community every day.
- Strong ownership mindset with the ability to work independently.
- Proactive problem solver who looks for ways to improve the member experience.
Offer Details:
- Working hours: Remote, aligned with CT/ET time zones
- Contract type: Full-time, Independent contractor
- Location: LATAM
- Salary: $2,500–$3,300 USD/month.
Hiring Steps:
- Initial Zabota Screening
- Client Interview
- Practical Task or Second Stage Interview
- Offer
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