Are you passionate about building scalable systems and operational frameworks that drive global sales success?
Do you enjoy turning data into insight to power strategic decision-making across diverse teams?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).
The Court & Tribunal Data Access Program is a global initiative dedicated to expanding access to judicial and quasi-judicial data. We build partnerships with courts, tribunals, and public-sector organizations worldwide to unlock the value of legal information and integrate it into LexisNexis products and analytics platforms.
This initiative combines relationship-driven content acquisition with data operations, policy alignment, and technological enablement — creating a scalable, sustainable model for judicial data collection and partnership management across regions.
About the Role
The Sales Operations Specialist is the operational backbone of the Court & Tribunal Data Access Program. You will design and manage systems, reporting, and performance frameworks that enable a global team to operate effectively. This role focuses on delivering accurate insights, aligning performance with business goals, and improving operational efficiency across regions.
Responsibilities
Design, maintain, and improve CRM dashboards, reporting pipelines, and KPI frameworks
Develop metrics to measure success including content acquisition, coverage, and data quality
Build and maintain territory and opportunity maps aligned to market potential
Manage data hygiene across CRM and reporting systems for consistency
Prepare quarterly and annual performance reports for senior leadership
Collaborate with Program Director and Finance on compensation plan design and administration
Track performance data and manage payout workflows with transparency
Partner with cross-functional teams to support global program execution
Requirements
Experience in sales operations, business operations, or program management in a data-driven environment
Ability to design and maintain CRM systems and operational dashboards
Strong analytical and financial modeling skills, including managing incentive plans
Effective project management and stakeholder coordination across global teams
Strong communication skills with attention to clarity and data accuracy
Comfort working in a fast-paced, evolving environment with minimal supervision
Experience with public-sector or legal data programs is beneficial
Knowledge of tools such as Salesforce is preferred
Work in a Way that Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Primary Location Base Pay Range: Home based-Ohio $68,000 - $113,400. U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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