Chartis comprises 1,350 professionals dedicated to reshaping healthcare for the better. The Coordinator, Talent Operations will support the operational and administrative aspects of the talent lifecycle, ensuring a positive colleague experience and accurate metrics.
Responsibilities
- Assist with onboarding new hires, preparing documentation, managing new hire logistics (systems access, equipment, induction/training coordination) and ensuring a positive first impression
- Identify opportunities for process improvement, contribute to or lead small projects to increase efficiency in the Talent Operations space
- Ensure compliance with employment laws and internal policies in talent operations processes (data privacy, equal employment, onboarding/offboarding) where relevant
- Support timely contractor onboarding and offboarding
- Provide outstanding support to colleague and internal stakeholder inquiries around onboarding processes, policy, and issues
- Manage inbound colleague inquiries, identify needs, escalating issues or re-assign inquiries, as required
- Process necessary transactions in HRIS and other systems, executing with accuracy and high standards, the delivery of transactions and processes
- Manage Talent Operations annual calendar, ensuring completion of required monthly, quarterly and annual tasks and projects, completing regular reviews and audits
- Collaborate with cross functional partners and stakeholders to support various programs, processes, or initiatives
- Monitor and support ongoing contractor workforce and execute-upon contract extensions, changes and terminations
- Develop and maintain strong, collaborative relationships with colleagues throughout the firm
- All other duties as assigned
- May be asked to periodically travel nationally for internal meetings and events
Skills
- Ability to manage data – ensure accuracy, analyze metrics or generate reports
- Excellent organizational and multitasking skills; able to handle multiple priorities and deadlines
- Strong communication (written and verbal) and interpersonal skills; ability to work with cross-functional teams (HR, recruitment, finance, hiring managers)
- Customer-service orientation: the “customers” include candidates, new hires, internal stakeholders
- Attention to detail, process-oriented mindset, adaptability (especially when supporting volume or changing business needs)
- Clear and inspiring communication skills, both written and verbal, with the ability to influence people at all levels both internally and externally
- Instinct to establish priorities and meet deadlines both within and outside your direct control of influence
- Aptitude to evaluate and implement new technologies and nimbleness to improve the team's workflows
- Bachelor's degree, preferred in Human Resources, Business Administration, Psychology or related field
- Relevant experience preferred: 1-2 years in Talent Operations, HR operations, administrative assistant or project manager support role in a fast-paced environment
- Preferred experience with applicant tracking systems (preferably Ashby), HRIS tools (ADP and Workday) and onboarding platforms
- Strong proficiency with MS Office (Excel especially) or similar tools
Benefits
- Medical
- Dental
- Vision
- HSA
- FSA
- Disability insurance
- Life insurance
- 401(k) match
- Paid time off
- Wellness stipend
- Additional voluntary benefits
Company Overview
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