Job Summary:
We are seeking an exceptional Customer Practice Manager (CPM) to lead customer programs that drive business outcomes and accelerate growth through transformational professional services programs. As a trusted advisor to our customers, you will promote and sell strategic solutions, ensuring delivery excellence and project closure in assigned accounts or territories.
Key Responsibilities:
- Develop and execute long-term strategic customer transformation roadmaps, driving results in ProServe and Platform bookings and revenue.
- Lead business outcomes, articulating accelerated customer outcomes through cloud technologies.
- Collaborate with AWS account teams to develop unified account plans and pursuit plans.
- Establish executive relationships, securing sponsorship and support for programs.
- Build internal networks with critical organizations, including account teams, Partner teams, Global Services, Finance, and Legal.
- Deliver on annual bookings and revenue targets, aligning deal structures with customer goals and AWS business objectives.
- Support scale through shared learnings and mechanisms across the Professional Services sales team.
About the Team:
AWS Sales, Marketing, and Global Services (SMGS) drives revenue, adoption, and growth from small- and mid-market accounts to enterprise-level customers. Our team values diverse experiences, inclusive culture, and career growth.
Why AWS?
- World's most comprehensive and broadly adopted cloud platform.
- Pioneers in cloud computing, continuously innovating.
- Robust suite of products and services trusted by customers.
What We Offer:
- Competitive salary and benefits.
- Inclusive team culture and employee-led affinity groups.
- Mentorship and career growth opportunities.
- Flexible work-life balance.
Are You the One We're Looking For?
If you're a motivated and results-driven professional with a passion for cloud technology and customer success, we want to hear from you. Apply now to join our team and accelerate business outcomes with AWS.
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