Posted Jul 10, 2026

Customer Relations Specialist

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CompSource Mutual Insurance Company has been serving Oklahoma workers since 1933, providing workers’ comp protection and support. They are seeking a Customer Relations Specialist to serve as a primary point of contact for customers, answering inbound calls and managing workers’ compensation claims with a focus on high-quality service. Responsibilities - Answer inbound calls and provide a high level of service to customers by researching their concerns - Gather and verify information to set up new claims - Work closely with internal partners to ensure issues are resolved accurately and efficiently while maintaining high service and productivity standards Skills - High school diploma or GED - At least 1 year of business office or customer service experience (contact center, administrative, or similar role) - Organized and detail-oriented, able to manage high call and work volume while following established processes - Comfortable using Microsoft Office for communication and documentation - Experience handling multiple support channels (phone, email, chat) and working with customer service or call center technology - Associate's degree - Insurance or workers' compensation experience - Bilingual in English and Spanish Benefits - Free employee medical, dental, vision, life, and disability insurance - Company match 401(k) with immediate vesting - Annual performance-based merit increases and incentive bonus - Generous paid time off, wellness leave, holidays, and more - Collaborative work environment with complimentary drinks and snacks Company Overview - For more than 90 years, Oklahoma businesses have partnered with CompSource Mutual as a reliable, trusted source for workers’ compensation insurance. It was founded in 1933, and is headquartered in Oklahoma City, Oklahoma, USA, with a workforce of 201-500 employees. Its website is https://www.compsourcemutual.com/.