Join our team as a Customer Service Ambassador and be the face of Activus Connect! We're seeking a dedicated and skilled professional to provide top-notch service to our customers in a fully remote, flexible environment. As a Customer Service Ambassador, you will play a vital role in driving our success and delivering exceptional experiences to our customers.
About the Role
As a Customer Service Ambassador, you will be responsible for:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Assisting customers with website or application-related issues and providing product or service information
- Documenting customer interactions thoroughly and accurately in our client system
- Transferring data from documents into our client's system
- Making outbound calls to collect customer information as needed
- Performing additional duties as required
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent
- At least 1 year of call center experience
- Availability to complete online training with 100% attendance (paid at $15.25/hour)
- The ability to pass a background check
Technical Requirements
To ensure you can perform at your best, you will need:
- A desktop or laptop with a Windows 10/11 or Mac OS Monterey or newer operating system
- A dual-core 2 GHz or better processor (i5+ or Ryzen equivalent recommended)
- 8GB or more of RAM
- Wired peripherals (keyboard, mouse, and headset)
- Reliable high-speed internet with a minimum 20MB download and 10MB upload speed
- A wired USB headset with built-in microphone and noise cancellation
- An active, functioning webcam
- A second monitor/screen
What We Offer
In return for your hard work and dedication, we offer:
- A competitive salary of $15.25 per hour
- A fully remote, flexible work environment
- Paid training and benefits eligible after 60 days (Medical, Vision, Dental, and 401k)
- A dynamic and supportive team environment
Ready to Apply?
If you're a motivated and customer-focused individual looking for a new challenge, we want to hear from you! Apply Now and start your journey with Activus Connect!
Apply Now