Job Summary
Job Type: Full-Time
Salary: $15 – $18 per hour
Working Hours: 9am – 5pm
Company: Sitel Group
Location: Amarillo, TX
Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Flexible Schedule
Job Description
We are currently seeking motivated and customer-focused individuals to join our team at Sitel Group as Customer Service Representatives. This is a fantastic opportunity to grow your career with a leading name in customer service and support. We offer immediate openings for full-time positions with competitive pay and an excellent benefits package.
Responsibilities
- Handle inbound and outbound customer calls in a courteous and timely manner
- Resolve customer complaints and issues efficiently
- Provide information about products and services
- Maintain accurate customer records
- Assist in troubleshooting problems and providing solutions
- Collaborate with team members to ensure high-quality customer service
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and manage time effectively
- Basic computer skills
- Previous customer service experience is preferred but not required
Benefits
- Health and Dental Insurance
- Paid Training Programs
- Paid Vacations and Holidays
- Retirement Plan with Company Match
- Flexible Work Schedule
Company Overview
Sitel Group is a global leader in customer experience management, employing over 75,000 people across the world. We are dedicated to creating exceptional customer experiences for some of the world’s best-known brands. At Sitel Group, we value our employees and provide them with ample opportunities for career growth and development.
If you are passionate about customer service and looking for a rewarding career, we encourage you to apply for this exciting opportunity!