Job Description:
• Evaluate and develop technical support to business opportunities in collaboration with Sales team/Account Manager.
• Support sales opportunities through broad technical/system level expertise in Nokia Optical Transport architectures and internal/external business understanding.
• Act as a Subject Matter Expert (SME) in Nokia Optical Transport, be able to engage customers, present viable technical solutions, and articulate their value to our customers.
• Work with customers on Proof of Concepts (PoCs), trials, demos etc. and provide first-level support in event of configuration questions.
• Contribute to the creation of customer network evolution plans, and competitively position our technology strategy, solutions, and products to address customer needs.
• Identify short and longer-term solutions to address customer needs.
• Address complex technical risks (e.g. solution/product roadmap availability) with mitigation plans and solutions which generate solid business impact.
• Actively supports the bid team during offer development phases (e.g. solution description, Scope of Work (SoW), pricing, configurations, Bill of Materials)
Requirements:
• Bachelor’s degree in Electrical Engineering, Information Systems, Computer Science, or related field or equivalent experience preferred.
• At least 10 years’ experience in an Optical Transport role with strong relationships with the Department of Energy and Energy Sciences Network on Nokia optical solutions in a customer facing system/sales engineer (or consulting systems engineer, technical marketing engineer etc.) role in telecom industry, government, or equivalent military experience.
• Detailed understanding of Optical Line System, Transponder/Muxponder and pluggable optical technology and network implementation.
• Excellent written and verbal communication skills with the ability to write technical papers and present to large groups in a formal setting.
• Extensive consultative technical skills.
• Secret level security clearance, or the ability to obtain one.
Benefits:
• Typical office environment with occasional travel to customer or partner sites
• Minimum exposure to health or safety risks
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