Overview
Job Title: Facilitator
Location: Springfield, Kansas City, Joplin, or surrounding areas (Remote)
Employment Type: Full-time
Remote Position
Are you passionate about making a difference in healthcare? Join our team as a Facilitator and play a crucial role in our Health Home program. We're seeking an organized, detail-oriented individual with excellent communication skills to help coordinate care and improve outcomes for our clients. This position offers the opportunity to:
• Work with a dedicated healthcare team
• Gain valuable experience in healthcare administration
• Directly impact the well-being of those we serve
• Develop skills in care coordination and reporting
• Contribute to improving community health outcomes
As a Facilitator, you'll be responsible for managing day-to-day tasks, tracking client activities, and submitting reports to the Department of Mental Health. You'll serve as a key resource for the Healthcare Homes team and other clinical teams, ensuring smooth operations and compliance with regulations. This role requires a compassionate individual who can balance administrative duties with the mission of providing quality care to those in need.
Responsibilities
• Coordinate day-to-day tasks of the Health Home program, ensuring efficient operations
• Track client activities and prepare monthly reports for the Department of Mental Health
• Provide clerical support and assistance to the Healthcare Homes Director and team
• Maintain user accounts and monitor agency usage as a Cyber Access Practice Administrator
• Offer technical support for Care Manager and Cyber Access systems
• Ensure timely completion and submission of required client screenings and reporting measures
• Attend state-required meetings and trainings to stay current with program requirements
• Collaborate with the Quality Assurance team to maintain compliance with established procedures
• Assist in distributing reports to treatment teams and community providers as needed
Education and Experience
• Education: High school diploma or GED required
Additional Qualifications
• Proficiency in Microsoft Office and Microsoft Access
• Excellent communication and organizational skills
• Ability to implement innovative programs and adapt to changing requirements
• Must complete New Hire Orientation and all required training, including Relias, at the beginning of employment and annually thereafter
• Valid driver's license, acceptable driving record, and current auto insurance required
• Must successfully pass a background check, including criminal record and abuse/neglect screening
• Physical ability to sit and stand for extended periods (2-4 hours), occasionally lift up to 50 pounds, and perform other essential job functions
Position Perks & Benefits
• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
We are an Equal Employment Opportunity Employer.
Firefly is a Smoke and Tobacco Free Workplace.
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Salary: USD 36000 - 60000 per year