Job Description:
• Own the claims process for assigned offices.
• Submit and manage insurance claims to ensure maximum reimbursement.
• Resolve claim denials by drafting and submitting appeals with supporting documentation.
• Post payments, pull electronic funds transfers (EFTs), and generate financial reports for assigned offices.
• Attend weekly client meetings to provide updates and address billing concerns.
• Ensure proper claim documentation by attaching narratives, images, and chart notes.
Requirements:
• At least one year of Dental Billing experience required (insurance claim processing, AR follow-up, appeals, etc.); two years preferred.
• Technical Proficiency – Comfortable using dental practice management software (Dentrix, Eaglesoft, Open Dental etc.) and Google Suite.
• Problem Solver – A positive, solutions-oriented approach to challenges.
• Detail-Oriented – Strong accuracy, compliance, and documentation skills.
• Self-Disciplined – Ability to work independently while meeting goals and upholding our brand promises.
• Personable - must work well with others in a team environment.
• Time Management – Flexibility is great, but staying organized and meeting deadlines is key.
• Education - High school or equivalent (Required)
Benefits:
• 401(k) with 1% company match
• Employee Discounts through Plum Benefits
• Supplemental benefits for part-time employees
• Company paid basic life insurance for employees working 17.5 hours or more per week
• Medical, Dental, and Vision Insurance for full-time employees
• Life Insurance for full-time employees
• Voluntary Critical Illness, Hospitalization, and Accident Insurance
• Employee Assistance Program
• One complimentary year of membership with AADOM (American Association of Dental Office Management)