We are seeking a Director, AI Deployment Management to lead and scale OpenAI's global AI Deployment Management (ADM) organization. This leader will oversee all ADM teams, including Builder ADM, Core ADM, and Pilot ADM, and drive operational excellence, customer outcomes, and organizational scale across OpenAI's Customer Success and Technical Success functions.
Requirements
- Proven track record of building and leading large-scale, customer-facing technical organizations through periods of rapid growth and organizational scale
- Experience managing second-line leaders and overseeing multidisciplinary teams across technical deployment, customer success, solutions architecture, or technical account management functions
- Strong operational leadership experience, including designing scalable systems, processes, tooling, and metrics for customer deployment and adoption motions
- Deep understanding of enterprise AI deployment workflows, platform technologies, and technical customer engagement models
- Exceptional leadership presence and the ability to inspire, motivate, and align high-performing teams around ambitious goals
- Collaborate effectively across Product, Engineering, GTM, and executive stakeholders
- Ability to clearly communicate complex technical concepts and strategic priorities to both technical and non-technical audiences
Benefits
- is an equal opportunity employer
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