POSITION SUMMARY
The Director of Product manages the Product staff and is responsible for analyzing and developing product recommendations, including Underwriting guidelines, to ensure a reasonable rate of return for the member carriers. The Director will use data and insights to develop new business strategies and reporting.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Manage and oversee the Product function and serve as the primary decision maker, ensuring compliance.
• Manage, coach and train Product team. Oversee hiring, counseling, and performance appraisals.
• Conduct Staffing Analysis based on Product workload.
• Coordinate with the Product team to integrate changes in policies, coverage or other underwriting rules.
• Assist in the annual budget preparation and analysis.
• Oversee research, analysis, and testing of product changes, roll outs, and channel enhancements.
• Oversee Underwriting Rate and Rule manuals, policy forms, Dec pages, disclosures, applications and notices.
• Collaborate with actuarial staff to prepare state rate, rule and form filings and respond to state insurance department inquiries.
• Oversee research and analysis to provide product and guideline recommendations.
• Facilitate ad-hoc analysis on specified or varied metrics.
• Analyze metrics regarding Underwriting practices and recommend efficiencies in work processes and vendor/internal tools.
• Create presentations to support rate changes and other strategic decisions.
• Lead and collaborate with other departments, to improve underwriting processes and performance results.
• Ensure timely and accurate application of all underwriting, premium, and policy compliance guidelines and processes supported by meaningful measurements and regular reporting of results.
• Performs additional duties and/or special projects as required.
EDUCATION & EXPERIENCE
• Bachelor’s Degree required.
- 10+ years of experience in a Product role with California property product required.
• 5+ years of experience managing Product personnel
• Strong working knowledge of P&C policy contracts.
• Knowledge of ISO homeowners, dwelling property and commercial property insurance policy language and procedures is a plus.
• Strong understanding of rate making principles and processes.
• Skilled in research and analysis, forming a business case, recommending process improvements, implementing product changes.
• Ability to work autonomously and is self-directed in accomplishing deliverables.
• Excellent verbal/written communication skills, including ability to make effective presentations.
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