Director of Compliance - Audit and Regulatory Engagement, Compliance Risk Management

Join the Team: Director of Compliance - Audit and Regulatory Engagement, Compliance Risk Management

At American Express, we're dedicated to creating a culture of growth, progress, and innovation. Our Global Risk & Compliance Organization (GRC) plays a vital role in ensuring that our company operates in a safe, sound, and fully compliant manner. We're seeking a highly skilled and experienced Director of Compliance - Audit and Regulatory Engagement to lead our Compliance Risk Management team. As a key member of our GRC team, you'll be responsible for supporting internal and external exams and audits, ensuring timely closure of findings, and streamlining our Compliance Risk exam management process.

About American Express

American Express is a global and diverse community of colleagues united by a shared commitment to back our customers, communities, and each other. We offer a unique and meaningful career journey with benefits, programs, and flexibility that support our colleagues personally and professionally. Our company values and powerful backing promise are at the heart of everything we do, and we're dedicated to creating an environment where everyone is seen, heard, and feels like they belong.

Job Summary

The Director of Compliance - Audit and Regulatory Engagement will be a key member of our Compliance Risk Management team, responsible for supporting internal and external exams and audits, ensuring timely closure of findings, and streamlining our Compliance Risk exam management process. You'll work closely with our Compliance teams and advise on responses to exam inquiries, review and enforce compliance with enterprise policies, and lead Compliance exam and findings communications with committees and share insights and lessons learned across forums.

Key Responsibilities:

• Support the day-to-day internal and external exam management process, working across enterprise functions
• Track resolution of requests and ensure that significant risks and issues are appropriately escalated in a timely manner
• Partner with Compliance teams and advise on responses to exam inquiries
• Streamline and enhance the efficiency and effectiveness of Compliance exam management processes
• Review and enforce compliance with enterprise policies
• Lead Compliance exam and findings communications with committees (e.g., Compliance Risk Management Committee) and share insights and lessons learned across forums (e.g., community of practice)
• Be a thought leader and share insights, best practices, etc. across the enterprise
• Recruit and lead an international team of high-performing risk management professionals

Requirements and Qualifications

Essential Qualifications:

• 6+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function)
• Understanding of critical operational risk management lifecycle activities
• Excellent project management, communication, and interpersonal skills, with the ability to interact and obtain buy-in from senior BU/tech counterparts
• Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

• Experience supporting risk exam management processes
• Familiarity with regulatory requirements and industry best practices
• Experience leading a team of risk management professionals

What We Offer

At American Express, we're committed to supporting our colleagues' holistic well-being. We offer a range of benefits and programs, including:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Why Join Us?

At American Express, we're dedicated to creating a culture of growth, progress, and innovation. We offer a unique and meaningful career journey with benefits, programs, and flexibility that support our colleagues personally and professionally. Our company values and powerful backing promise are at the heart of everything we do, and we're dedicated to creating an environment where everyone is seen, heard, and feels like they belong.

We're an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We encourage you to apply, even if you feel you're not a perfect match. We're looking for great people to join our friendly team.

How to Apply

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