Enterprise Solutions Architect
Location: Remote (designated states)
Department: Sales
Travel: Up to 50%
This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, OR, PA, SC, TN, TX, VA.
The Enterprise Solutions Architect is a strategic, consultative, and technically proficient leader responsible for partnering with large enterprise therapy organizations to identify operational, clinical, and financial opportunities that drive measurable business outcomes. As a key member of the Enterprise Vanguard Team, this individual serves as a trusted advisor, product expert, and solution strategist, helping enterprise customers maximize the value of the Raintree platform.
This role bridges the gap between business operations, revenue cycle performance, clinical workflows, and technology. The Enterprise Solutions Architect must be capable of conducting deep operational assessments, analyzing enterprise performance metrics, developing ROI models, identifying revenue opportunities, and architecting comprehensive solutions that align Raintree capabilities with customer objectives.
The ideal candidate combines healthcare operational expertise, financial acumen, technical knowledge, and executive-level communication skills to influence decision-makers and drive enterprise transformation.
Key Responsibilities
Strategic Enterprise Consulting
- Conduct comprehensive assessments of enterprise therapy organizations, including operational workflows, revenue cycle performance, provider productivity, referral management, scheduling efficiency, and financial outcomes.
- Identify operational gaps, inefficiencies, and revenue leakage opportunities across multi-site organizations.
- Develop strategic recommendations that align customer goals with Raintree solutions and services.
- Serve as a trusted advisor to executive leadership teams, including CEOs, COOs, CFOs, CIOs, and operational leaders.
ROI & Business Value Analysis
- Build detailed business cases demonstrating the value of Raintree solutions.
- Analyze provider productivity, visit utilization, scheduling efficiency, reimbursement trends, denials, collections, and operational KPIs.
- Quantify opportunities such as:
- Revenue gained through improved scheduling utilization.
- Increased provider capacity.
- Reduction in denied claims.
- Improved collection rates.
- Enhanced referral conversion rates.
- Reduced administrative burden.
- Create executive-level ROI presentations and financial models.
- Benchmark customer performance against industry standards and Raintree enterprise metrics.
Enterprise Solution Design
- Architect end-to-end solutions that leverage Raintree products, services, and integrations.
- Lead discovery workshops and solution design sessions with enterprise customers.
- Develop tailored recommendations based on organizational goals, workflows, and growth strategies.
- Translate complex business requirements into scalable solution architectures.
Product & Industry Expertise
- Become a recognized subject matter expert across the Raintree platform.
- Maintain deep knowledge of:
- Practice Management
- EHR
- Revenue Cycle Management
- Patient Engagement
- Referral Management
- Analytics & Reporting
- Interoperability & Integrations
- Enterprise Operations
- Stay current on healthcare reimbursement trends, regulatory requirements, and industry best practices.
- Provide advanced product demonstrations focused on business outcomes rather than features alone.
Executive Engagement & Presentations
- Present complex operational analyses and solution recommendations to executive stakeholders.
- Lead strategic business reviews and value realization discussions.
- Deliver compelling presentations that connect operational challenges to measurable financial outcomes.
- Build credibility with enterprise customers through data-driven recommendations.
Cross-Functional Leadership
- Partner closely with:
- Sales
- Solutions Engineering
- Product Management
- Professional Services
- Revenue Cycle Services
- Customer Success
- Provide enterprise market feedback to influence product strategy and roadmap priorities.
- Support large enterprise pursuits and strategic growth initiatives.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Business, Information Systems, Finance, or related field.
- 3+ years of experience in healthcare technology, healthcare consulting, healthcare operations, or enterprise solution architecture.
- Deep understanding of:
- Therapy practice operations
- Revenue cycle management
- Healthcare financial metrics
- Operational analytics
- Experience developing ROI models and business cases for executive audiences.
- Strong analytical and financial modeling skills.
- Ability to translate technical capabilities into business value.
- Experience presenting to executive and C-suite stakeholders.
- Exceptional communication, facilitation, and presentation skills.
Preferred Qualifications
- Experience within outpatient therapy, rehabilitation, or specialty healthcare markets.
- Experience with EHR, Practice Management, Revenue Cycle Management, or healthcare SaaS platforms.
- MBA, MHA, or advanced business degree.
- Experience working with enterprise healthcare organizations and multi-site practices.
- Familiarity with enterprise analytics, data visualization, and business intelligence tools.
Success Metrics
The Enterprise Solutions Architect will be measured on:
- Enterprise deal support and influence
- ROI models delivered and adopted
- Business value realization identified for customers
- Executive stakeholder engagement effectiveness
- Strategic enterprise opportunities uncovered
- Product and solution expertise
- Customer satisfaction and confidence
- Revenue impact and enterprise growth contribution
Our Perks
- Remote Work/Work From Home
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA
- 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave
About Raintree Systems
Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone.
Our Core Values
We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible
We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team
Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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