Introduction to blithequark
At blithequark, we believe that the work we do matters, and we're committed to making a positive impact in the lives of individuals and communities. As a leading organization in the health and human services sector, we're dedicated to providing high-quality support and services that promote well-being, inclusivity, and diversity. If you're passionate about starting your career in a dynamic and supportive environment, we invite you to explore this exciting opportunity to join our team as an Office Technician - Data Entry Clerk for our Medicaid and Long Term Care (MLTC) services.
About the Role
As an Office Technician - Data Entry Clerk at blithequark, you will play a vital role in providing administrative support to our MLTC team. Your primary responsibilities will include data entry, office support work, and customer service. You will be responsible for entering information contained on a variety of medical and NFOCUS claim forms, identifying and correcting errors, and maintaining a high level of accuracy and productivity. If you have excellent communication skills, basic computer skills, and a strong attention to detail, we encourage you to apply for this rewarding opportunity.
Key Responsibilities
- Enter information contained on medical and NFOCUS claim forms into our database, ensuring accuracy and attention to detail.
- Identify and correct errors, and maintain a minimum data entry rate of 8000 kph with 95% accuracy.
- Provide office support work, including filing, sorting, and opening mail, copying, and research.
- Answer and resolve inbound calls regarding the status of submitted claims, client eligibility, and verifying provider payments.
- Use multiple mainframe computers and software applications, including Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel.
- Review medical claim forms for missing or incomplete data and take corrective action as needed.
Qualifications and Skills
To be successful in this role, you will need to possess the following minimum qualifications:
- Coursework or training in public contact, customer service, and/or performing and applying office/clerical support procedures.
- Experience using a personal computer, associated software, and office equipment.
Preferred qualifications include:
- At least one year of customer service experience.
- Experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel.
- Internal and external customer service experience.
In addition to these qualifications, you will need to possess the following knowledge, skills, and abilities:
- Knowledge of data entry techniques and procedures.
- Basic computer skills and knowledge of Microsoft Outlook, Microsoft Word, and Excel.
- Proofreading skills and accurate data entry.
- Able to file and retrieve materials using alphabetical and numerical filing systems.
- Able to perform repetitive work in a high-volume, fast-paced work environment.
Career Growth and Development
At blithequark, we're committed to helping our employees grow and develop in their careers. As an Office Technician - Data Entry Clerk, you will have access to ongoing learning opportunities, including training and development programs, tuition reimbursement, and a comprehensive benefits package. We offer a stable and supportive work environment, flexible scheduling options, and a competitive salary and benefits package.
Benefits and Perks
Our comprehensive benefits package includes:
- 13 paid holidays per year.
- 12 vacation days and 12 sick days per year, starting on day 1.
- Tuition reimbursement to support your educational goals.
- A 156% match on retirement contributions.
- Flexible scheduling options to balance work and life.
- A caring and inclusive work environment that values diversity and promotes well-being.
Work Environment and Culture
At blithequark, we're proud of our diverse and inclusive work environment, where everyone is valued and respected. We believe in promoting a culture of inclusivity, diversity, and belonging, and we're committed to recruiting, hiring, training, and promoting employees without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics. Our team is passionate about making a difference in the lives of individuals and communities, and we're looking for talented and dedicated individuals to join our team.
Equal Opportunity Employer
blithequark is an equal opportunity employer, and we welcome applications from diverse candidates. We're committed to creating a work environment that is inclusive, respectful, and free from discrimination, and we encourage applicants from all backgrounds to apply.
How to Apply
If you're excited about this opportunity to join our team as an Office Technician - Data Entry Clerk, please submit your application, including your resume and a cover letter, through our online application portal. We look forward to hearing from you and exploring how you can contribute to our team's success.
Conclusion
At blithequark, we believe that our employees are our greatest asset, and we're committed to providing a supportive and inclusive work environment that promotes growth, development, and well-being. If you're passionate about making a difference in the lives of individuals and communities, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role as an Office Technician - Data Entry Clerk. Join our team and be part of a dynamic and dedicated group of professionals who are committed to excellence and making a positive impact.
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