Introduction to World Travel Service
World Travel Service is a leading provider of innovative travel solutions for companies in the mid-market. Our mission is to empower travelers with the tools and expertise they need to stay safe, productive, and successful on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and help companies achieve their goals. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we invite you to join our team as an Afterhours Corporate Travel Consultant – Remote.
Role Overview
In this exciting opportunity, you will have the chance to work with a dynamic team of travel professionals who share your passion for delivering outstanding customer service. As an Afterhours Corporate Travel Consultant – Remote, you will be responsible for assisting clients with their travel requests during evenings and weekends. This is a 100% virtual role, offering you the flexibility to work from the comfort of your own home and enjoy an increased pay differential.
Key Responsibilities
- Taking calls from travelers and Travel Managers to assist with travel requests, providing personalized support and solutions to meet their needs
- Collaborating with teammates and travelers to resolve problems and address concerns in a timely and professional manner
- Building strong relationships with coworkers and clients, fostering a culture of trust, respect, and open communication
- Demonstrating a passion for learning and professional growth, staying up-to-date with industry trends and developments to continuously improve your skills and knowledge
- Multi-tasking and prioritizing tasks to meet deadlines and deliver results in a fast-paced environment
- Providing emergency assistance to travelers in crisis, remaining calm and composed under pressure to resolve issues efficiently and effectively
- Contributing to a broad range of projects and initiatives, applying your skills and expertise to drive business outcomes and support team objectives
Essential Qualifications
- Prior experience as a corporate travel agent, with a strong track record of delivering exceptional customer service and support
- Proficiency in Sabre GDS, with the ability to navigate and utilize the system to book domestic and international travel
- Excellent communication skills, both written and verbal, with the ability to articulate complex information in a clear and concise manner
- Strong problem-solving skills, with the ability to analyze problems and develop effective solutions with minimal input or supervision
- Detailed organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment
- A strong work ethic and high level of professionalism, with a commitment to delivering outstanding results and exceeding customer expectations
- The ability to work independently from home, with minimal supervision, and maintain a high level of productivity and motivation
Preferred Qualifications
- Experience working in a remote or virtual environment, with a proven ability to self-motivate and manage your time effectively
- Knowledge of MS Office 365 applications, with the ability to utilize tools such as Word, Excel, and Outlook to support your work
- A strong understanding of the travel industry, with a passion for staying up-to-date with trends, developments, and best practices
- Previous experience working in a team environment, with a commitment to collaboration, open communication, and mutual respect
- A positive and flexible attitude, with a willingness to adapt to changing circumstances and priorities
Career Growth and Development
At World Travel Service, we are committed to supporting the career growth and development of our team members. As an Afterhours Corporate Travel Consultant – Remote, you will have access to a range of training and development opportunities, including:
- Comprehensive onboarding and training programs to support your transition into the role
- Ongoing coaching and mentoring to help you develop your skills and expertise
- Opportunities for professional growth and advancement, with a clear path for career progression
- Access to industry-leading technology and tools, with the opportunity to develop your technical skills and knowledge
Work Environment and Company Culture
At World Travel Service, we pride ourselves on our friendly and supportive team culture. As an Afterhours Corporate Travel Consultant – Remote, you will be part of a dynamic and collaborative team that values open communication, mutual respect, and trust. We offer a range of benefits and perks, including:
- A competitive salary and benefits package, with opportunities for bonuses and incentives
- A flexible and remote work environment, with the ability to work from home and enjoy a better work-life balance
- Access to a range of training and development opportunities, with a commitment to supporting your career growth and development
- A positive and supportive team culture, with a focus on collaboration, open communication, and mutual respect
Compensation and Benefits
We offer a competitive salary and benefits package, with opportunities for bonuses and incentives. As an Afterhours Corporate Travel Consultant – Remote, you can expect:
- A competitive salary, with opportunities for bonuses and incentives
- A range of benefits, including health insurance, retirement savings, and paid time off
- Access to a range of training and development opportunities, with a commitment to supporting your career growth and development
- A flexible and remote work environment, with the ability to work from home and enjoy a better work-life balance
Conclusion
If you're a motivated and experienced corporate travel agent looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Afterhours Corporate Travel Consultant – Remote, you will have the chance to work with a dynamic team of travel professionals, deliver exceptional customer service, and enjoy a range of benefits and perks. Don't miss out on this opportunity to take your career to the next level – apply today!
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