About Us
At Portillo's, we're more than just a restaurant - we're a family. We strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy, and Fun. As a leader in the fast-casual industry, we're committed to delivering exceptional customer experiences and fostering a culture of growth and development for our Team Members.
About the Role
We're excited to announce a new opportunity for an Experienced Cashier to join our team in a work-from-home capacity. As a Cashier, you'll be the face of our brand, providing top-notch customer service and ensuring seamless transactions for our guests. If you're a people person with a passion for delivering exceptional experiences, we want to hear from you!
Key Responsibilities
- Greet our guests with a friendly smile and provide BUN-believable customer service.
- Describe our delicious menu items and answer any questions the guest may have.
- Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive-thru.
- Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
- Work as a team player to help and serve others (team member and guests).
- Pass out food orders to guests while cleverly rhyming order numbers with your freestyle skills and be everyone's favorite person - the one that hands out the food!
- Take catering and take-out orders over the phone. Check to ensure on-line, catering, and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.
What's in it for You?
We're committed to providing our Team Members with a comprehensive benefits package, including:
- Flexible schedules
- Competitive pay - Daily Pay: Access your pay when you need it
- We pay a $2/hr. premium to our closing team members for all hours they work after 11pm!
- Time-Off Program
- Comprehensive Benefits for full-time (see below)
- Career advancement opportunities - We're growing!
- $3/hr. increase on 5 holidays**
- Free shift meals
- Educational benefits (skill and professional development, university partnerships)
- Perks and discounts: access to hundreds of discounts from movie tickets to gym memberships and more
- Employee Assistance Programs (EAP) access to counseling and support resources
- Monthly "Franks a Lot" Team Member appreciation
- Team Member referral bonus + quarterly gift
- Anniversary awards
Full-Time Benefits
Working Full-time (30 hours or more per week)? You'll receive all the above and more, including:
- The choice of 3 Medical Plans, including a PPO, HDHP with Portillo's HSA contribution
- Dental and Vision Plans
- Flexible Spending Accounts (healthcare, dependent care, and commuter)
- 401(k) with company match
- Voluntary Benefits: pet insurance, critical illness, accident insurance, hospital indemnity, identity theft insurance
- Beef Stock - our Employee Stock Purchase Plan*
- Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
Why Join Our Team?
We're a dynamic and growing company with a passion for delivering exceptional customer experiences. As a Team Member, you'll have the opportunity to grow and develop your skills, work with a talented team, and enjoy a comprehensive benefits package. If you're a motivated and customer-focused individual, we want to hear from you!
How to Apply
Ready to take the first step in your career journey? Apply now to become a part of our team!
Apply NowEqual Employment Opportunity
Portillo's is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment for all Team Members.
Apply Now