Welcome to blithequark
At blithequark, we are revolutionizing the way enterprise marketing teams work by providing a modern workflow and automation platform that simplifies and streamlines their operations. As a leader in the industry, we are committed to helping our clients achieve their goals and drive real business outcomes. To support this mission, we are seeking an experienced Customer Enablement and Training Specialist to join our team.
About the Role
We are looking for a highly skilled and experienced Customer Enablement and Training Specialist to help our enterprise marketing teams successfully adopt our platform. This role combines training, onboarding, and marketing operations, and requires a unique blend of technical expertise, teaching skills, and marketing knowledge. As a Customer Enablement and Training Specialist at blithequark, you will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable.
The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes. If you have a passion for teaching, a strong foundation in marketing operations, and experience with workflow automation platforms, we encourage you to apply for this exciting opportunity.
What You’ll Do
Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients, ensuring they have the skills and knowledge needed to successfully adopt our platform.
Own customer onboarding from first login to full adoption, providing personalized support and guidance to ensure a seamless transition.
Translate technical workflows into simple, actionable steps for marketing and content teams, making it easy for them to understand and use our platform.
Build and maintain enablement playbooks to scale customer success, ensuring that our clients have access to the resources and support they need to achieve their goals.
Support inbound marketing operations, including CRM workflows, campaign automation, and reporting, using tools like HubSpot or similar platforms.
Partner with marketing and content teams on SEO and content enablement projects, helping to drive traffic, engagement, and conversion.
Requirements
To be successful in this role, you will need to have:
2+ years of experience in marketing operations, customer success, or product enablement, ideally within SaaS or agencies.
Hands-on experience with HubSpot or other CRM/marketing automation platforms, with a strong understanding of how to use these tools to drive marketing success.
Proven experience running client-facing training sessions, onboarding, or workshops, with a track record of delivering high-quality training programs that drive results.
A strong foundation in SEO and content creation, with a understanding of how to optimize content for search engines and drive engagement.
Proficiency in SQL and Python, with the ability to use these tools in workflows and training contexts.
Excellent communication skills, with the ability to explain technical concepts to non-technical audiences and provide clear, concise guidance and support.
A teacher/educator mindset, with a passion for enabling others and building scalable processes that drive success.
What We Offer
At blithequark, we offer a range of benefits and perks that are designed to support your career growth and well-being. These include:
Competitive salary and benefits package, with opportunities for professional development and growth.
Flexible working hours and remote work options, allowing you to work in a way that suits your needs and lifestyle.
Access to cutting-edge technology and tools, with opportunities to develop your skills and expertise in the latest marketing automation platforms.
A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about marketing and customer success.
Opportunities for career growth and advancement, with a range of roles and responsibilities available to support your long-term career goals.
Why This Role is Exciting
This role is an exciting opportunity to join a fast-scaling technology company with strong market fit and funding. As a Customer Enablement and Training Specialist at blithequark, you will have the chance to:
Work directly with enterprise marketing teams at well-known global companies, helping them to achieve their goals and drive real business outcomes.
Develop high-demand skills in AI-driven workflow automation, with opportunities to learn and grow in this exciting and rapidly evolving field.
Be part of a team that is shaping the future of marketing and customer success, with a range of innovative products and services that are designed to drive success.
Play a central role in helping modern marketers adopt cutting-edge technology, with opportunities to make a real impact and drive results.
Our Culture
At blithequark, we are committed to creating a culture that is collaborative, dynamic, and supportive. We believe in:
Empowering our employees to take ownership and make decisions, with a range of opportunities for growth and development.
Fostering a culture of innovation and experimentation, with a willingness to try new things and take calculated risks.
Building strong relationships with our clients and partners, with a focus on delivering exceptional customer service and support.
Creating a positive and inclusive work environment, with a range of benefits and perks that are designed to support your well-being and happiness.
How to Apply
If you are a motivated and experienced marketing professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment that reflects the needs and values of our employees and clients.
Apply Now