Introduction to arenaflex and the Role
arenaflex is a leading organization in the healthcare industry, dedicated to providing high-quality services and support to its customers. As a Data Entry Representative for Electronic Health Records, you will play a vital role in ensuring the accurate and efficient management of patient information. This is a remote opportunity based in Arizona, offering you the flexibility to work from home while being part of a dynamic and multi-disciplinary team.
Job Overview
The Data Entry Representative - Electronic Health Record (EHR) File Tech is responsible for providing professional, courteous, and friendly assistance to internal customers. Under the direction and supervision of a Supervisor, you will utilize established policies, protocols, and guidelines to ensure the delivery of quality care within the guidelines of arenaflex's Standard Operating Procedures, Policies, and Procedures.
Key Responsibilities
- Ensures accurate placement of complex health information, including clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care.
- Files documents accurately in the EHR according to approved filing structure, adapts to changes in processes, and meets quality standards of 98% accuracy.
- Reaches and maintains an 85% - 100% quality assurance trust level in the current EHR.
- Achieves precise filing at a rate of 55 pages per hour.
- Prioritizes daily work to include problem-solving and decision-making, independently, with minimal direct supervision.
- Manages own time and work, understanding and following through with minimal direction from supervisors, clinicians, colleagues, and peers.
- Researches patient information in the computer to determine the location of care, Medical Record Number, Medical Identification Number, medical terminology, etc.
- Evaluates issues and makes decisions autonomously for less complex issues, seeking guidance from supervisors for complex issue resolution.
- Performs quality assurance activities to ensure the accuracy of filing.
- Appropriately tasks providers for review of scanned documents per accepted protocol.
- Demonstrates a positive customer service approach in all internal and external customer experiences.
Essential Qualifications
To be successful in this role, you will need:
- A High School diploma or GED.
- A general understanding of medical terminology, including knowledge of diagnostic and therapeutic studies and tests, specialty names, etc.
- One year of customer service experience in healthcare and PC skills.
- Previous EHR experience is required, with Hyland OnBase Unity Client experience preferred.
- The ability to convey information to customers in a warm, clear, and concise manner.
- Good oral and written communication skills.
- Demonstrated positive customer service behaviors.
Preferred Qualifications
While not essential, the following qualifications are preferred:
- A minimum of one year of Health Information Technology experience.
- Previous experience working with electronic health records.
- Familiarity with arenaflex's policies, protocols, and guidelines.
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong attention to detail and accuracy.
- Excellent customer service skills, with the ability to communicate effectively with internal and external customers.
- Ability to work independently with minimal supervision.
- Strong problem-solving and decision-making skills.
- Ability to adapt to changes in processes and procedures.
- Strong time management and organizational skills.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a Data Entry Representative, you will have access to training and development opportunities to enhance your skills and knowledge. You will also have the opportunity to work with a dynamic and multi-disciplinary team, gaining experience and exposure to different aspects of the healthcare industry.
Work Environment and Company Culture
arenaflex is a company that values its employees and is committed to creating a positive and supportive work environment. As a remote worker, you will be part of a virtual team that is dedicated to providing high-quality services and support to our customers. You will have the opportunity to work from the comfort of your own home, with the flexibility to manage your own time and workload.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a salary range that is commensurate with experience. You will also have access to a range of perks and benefits, including health insurance, retirement savings, and paid time off. We also offer opportunities for professional development and growth, with a focus on promoting from within.
Conclusion
If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. As a Data Entry Representative with arenaflex, you will have the chance to work with a dynamic and multi-disciplinary team, gaining experience and exposure to different aspects of the healthcare industry. You will also have the opportunity to develop your skills and knowledge, with access to training and development opportunities. Don't miss out on this chance to join a leading organization in the healthcare industry - apply today!
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