Introduction to National General
National General is a leading insurance company and a part of The Allstate Corporation, renowned for its innovative approach to meeting the evolving needs of its customers. With a rich history dating back to 1939, National General has established itself as a specialty personal lines insurance holding company, offering a wide range of products including personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. Our company is committed to fostering a supportive and forward-thinking environment where our employees can thrive and grow.
Job Overview
We are seeking an experienced and skilled No Fault (NY/NJ) PIP Claims Adjuster I, II, or Senior to join our team in a fully remote capacity. As a claims adjuster, you will play a critical role in investigating and confirming the facts of loss for basic to advanced automobile accidents, determining coverage, liability, damages, and adjusting and negotiating claims within your limit of authority. If you have prior experience in NY or NJ PIP Claims and a strong passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Investigate and confirm the facts of loss for basic to advanced automobile accidents, applying your knowledge of insurance policies and industry practices.
- Determine coverage, liability, damages, and adjust and negotiate claims within your limit of authority, ensuring that all claims are handled efficiently and effectively.
- Partner with assigned representatives from fraud or subrogation areas to achieve the best possible outcomes for our customers and the company.
- Recognize and identify body parts of a vehicle and understand other potential property damage, applying your technical knowledge to assess and resolve claims.
- Identify customer needs and work to meet those needs using appropriate customer service skills, ensuring that our customers receive exceptional support and guidance throughout the claims process.
- Determine subrogation or fraud potential and develop strategies to handle these complex issues, protecting the interests of our company and our customers.
- Apply intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department, staying up-to-date with industry developments and best practices.
Essential Qualifications
- A 4-year Bachelor's Degree is preferred, although equivalent combinations of education and experience may be considered.
- 2 or more years of experience in claims adjusting, preferably in NY or NJ PIP Claims, with a proven track record of success in investigating and resolving complex claims.
- Strong knowledge of insurance policies, industry practices, and regulatory requirements, with the ability to apply this knowledge in a practical and effective manner.
- Excellent customer service skills, with the ability to communicate effectively with customers, colleagues, and other stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze complex data and develop creative solutions to complex problems.
Preferred Qualifications
- Prior experience in claims adjusting, preferably in NY or NJ PIP Claims, with a deep understanding of the complexities and nuances of these types of claims.
- Professional certifications, such as CPCU or AIC, with a commitment to ongoing learning and professional development.
- Strong technical skills, including proficiency in claims management software and other industry-specific tools, with the ability to learn and adapt to new technologies and systems.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and other stakeholders.
Skills and Competencies
- Strong analytical and problem-solving skills, with the ability to analyze complex data and develop creative solutions to complex problems.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and other stakeholders.
- Strong technical skills, including proficiency in claims management software and other industry-specific tools, with the ability to learn and adapt to new technologies and systems.
- Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork.
- Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Career Growth Opportunities and Learning Benefits
At National General, we are committed to helping our employees grow and develop in their careers. As a No Fault (NY/NJ) PIP Claims Adjuster I, II, or Senior, you will have access to a range of training and development opportunities, including professional certifications, industry conferences, and internal training programs. You will also have the opportunity to work with experienced colleagues and mentors who can provide guidance and support as you develop your skills and expertise.
Work Environment and Company Culture
National General is a dynamic and supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is collaborative, innovative, and customer-focused, where our employees can thrive and grow. As a remote employee, you will be part of a virtual team that is connected through technology and shared goals, with regular opportunities for communication, collaboration, and feedback.
Compensation, Perks, and Benefits
We offer a competitive salary range of $47,440.00 - 70,415.00 annually, depending on experience and qualifications. In addition to your salary, you will also be eligible for a range of benefits, including health insurance, retirement savings, and paid time off. We also offer a range of perks and incentives, including recognition programs, employee discounts, and opportunities for professional development and growth.
Conclusion
If you are a motivated and experienced claims adjuster looking for a new challenge, we encourage you to apply for this exciting opportunity. As a No Fault (NY/NJ) PIP Claims Adjuster I, II, or Senior at National General, you will have the opportunity to work with a dynamic and supportive team, develop your skills and expertise, and contribute to the success of our company. Don't miss out on this opportunity to take your career to the next level - apply now and join our team of dedicated professionals who are passionate about delivering exceptional customer service and making a difference in the lives of our customers.
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