Introduction to North and Our Mission
Imagine being part of a dynamic team that is revolutionizing the payment solutions industry. At North, we are committed to building the largest suite of credit card processing and merchant services, providing a simple, yet powerful payment platform backed by the most diverse payment companies. Our mission is to empower entrepreneurs to grow their businesses by offering smarter, faster, and more efficient payment solutions. From credit card processing to back-office management, we are dedicated to pointing the way to better payment solutions for our clients.
Who We Are and What We Do
North, and our family of companies, are passionate about helping entrepreneurs succeed. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We take pride in being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to deliver award-winning, hands-on personal service that our merchants won't find anywhere else. Our team is dedicated to making a positive impact on the businesses we serve, and we are committed to creating a work environment that is inclusive, diverse, and empowering.
Job Summary and Responsibilities
We are seeking an experienced National Account Director to join our team on a part-time basis, working 20 hours per week. As a National Account Director, you will play a critical role in orchestrating and engaging in high-volume, outbound prospecting to existing sales partners considered low or non-producing agents. Your primary objective will be to mine our extensive database of inactive or low-producing sales partners, contact the agents, and determine the potential reasons for low or non-production. You will work closely with internal stakeholders to identify applicable reasons for reduced production and assist in engaging the appropriate teams to determine a remedy to win back partner volume and improve overall processes and product offerings.
Key Responsibilities:
- Utilize Salesforce to mine low/non-producing agents, track and document contacts, and analyze data to identify trends and opportunities for growth.
- Make outbound calls to former ISO/1099 agents to reestablish relationships, build trust, and explore opportunities for renewed partnership.
- Collaborate with internal stakeholders, including sales, marketing, and product teams, to leverage data analytics and provide actionable insights and recommendations to improve overall processes and product offerings.
- Share remedies and best practices across NAB departments to ensure a cohesive and effective approach to winning back partner volume and driving business growth.
- Develop and maintain a deep understanding of our payment solutions and services, including credit card processing, back-office management, and other relevant products.
What We Need from You
To be successful in this role, you will need to possess a unique blend of sales, communication, and analytical skills. We are looking for a results-driven sales professional with a minimum of three years of experience in sales or a related field. You should have excellent communication skills, both written and verbal, and be able to build strong relationships with internal stakeholders and external partners.
Essential Qualifications:
- Minimum three years of experience in sales or a related field, with a proven track record of success in outbound sales or business development.
- Excellent communication skills, both written and verbal, with the ability to build strong relationships with internal stakeholders and external partners.
- Strong analytical skills, with the ability to analyze data, identify trends, and provide actionable insights and recommendations.
- Experience working with Salesforce or other CRM systems, with the ability to utilize these tools to track and document contacts, analyze data, and drive business growth.
Preferred Qualifications:
- Experience in the payment solutions industry, with a deep understanding of credit card processing, back-office management, and other relevant products and services.
- Proven experience in developing and executing sales strategies, with a strong track record of success in winning back partner volume and driving business growth.
- Strong business acumen, with the ability to understand the needs and challenges of our clients and develop effective solutions to meet those needs.
Skills and Competencies
To be successful in this role, you will need to possess a range of skills and competencies, including:
Key Skills:
- Strong sales and business development skills, with the ability to build strong relationships with internal stakeholders and external partners.
- Excellent communication and interpersonal skills, with the ability to communicate complex ideas and concepts in a clear and concise manner.
- Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and provide actionable insights and recommendations.
- Experience working with CRM systems, such as Salesforce, with the ability to utilize these tools to track and document contacts, analyze data, and drive business growth.
Core Competencies:
- Results-driven, with a strong focus on achieving sales targets and driving business growth.
- Collaborative, with the ability to work effectively with internal stakeholders and external partners to achieve common goals.
- Adaptable, with the ability to thrive in a fast-paced, dynamic environment and adjust to changing priorities and circumstances.
- Customer-focused, with a strong commitment to delivering exceptional service and support to our clients and partners.
Career Growth Opportunities and Learning Benefits
At North, we are committed to helping our team members grow and develop their careers. As a National Account Director, you will have access to a range of training and development opportunities, including sales training, product knowledge, and leadership development. You will also have the opportunity to work with a talented and experienced team, learn from industry experts, and develop a deep understanding of the payment solutions industry.
Work Environment and Company Culture
Our work environment is dynamic, fast-paced, and collaborative. We believe in creating a work environment that is inclusive, diverse, and empowering, where everyone has the opportunity to thrive and contribute to our mission. We offer a range of benefits and perks, including flexible working hours, remote work options, and a comprehensive benefits package. We also believe in giving back to our community, with a range of volunteer opportunities and charitable initiatives.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, with a range of perks and benefits designed to support your overall well-being and career growth. These include:
Key Benefits:
- Competitive salary and bonus structure, with opportunities for career growth and advancement.
- Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
- Flexible working hours and remote work options, with the ability to work from home or in our office locations.
- Opportunities for professional development and growth, including training, mentorship, and education assistance.
- Access to a range of employee perks and discounts, including discounts on our products and services, gym memberships, and other benefits.
Conclusion and Call to Action
If you are a results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a National Account Director at North, you will have the opportunity to make a real impact on our business, develop your skills and career, and be part of a dynamic and innovative team. Don't miss out on this chance to join our team and help shape the future of payments technology. Apply today and let's build the future together!
Apply now and take the first step towards an exciting and rewarding career with North.
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