Introduction to Eastern University and the Role
Earn your place as a vital member of our vibrant community at Eastern University, a nationally-recognized Christian university dedicated to providing transformative educational experiences. We are seeking an experienced and compassionate Online Career Coach to join our Center for Career Development (CCD) team. As a key player in our mission, you will guide and support non-traditional undergraduate and graduate students, as well as Eastern University alumni, in discovering, developing, and achieving their career goals.
About Eastern University
Eastern University is a Christian university of the arts and sciences that integrates faith, reason, and justice for students in its undergraduate, graduate, seminary, urban, professional, and international programs. With a strong commitment to equal opportunity and nondiscrimination, we welcome applicants from diverse backgrounds who share our mission and values. Our main campus is located in St. Davids, PA, with many programs also offered online, allowing us to reach a wide array of students.
Job Summary
We are looking for an Online Career Coach who is passionate about helping non-traditional students and alumni navigate their career journeys. The ideal candidate will possess experience in mentoring and coaching adult learners, a deep understanding of career development principles, and a commitment to supporting students and alumni from diverse backgrounds. This role is remote, offering the flexibility to work from anywhere while making a meaningful impact on the lives of our students and alumni.
Key Responsibilities
- Career Coaching: Provide synchronous and asynchronous one-on-one career coaching to non-traditional undergraduate and graduate students, as well as Eastern University alumni, to help them identify their interests and career aspirations.
- Career Development Planning: Assist in creating individualized career development plans for students and alumni across all colleges, ensuring they are equipped with the tools and strategies necessary for success.
- Job Search Guidance: Offer guidance on effective job search strategies, resume and cover letter writing, interview preparation, and networking techniques, staying up-to-date with current industry trends and job market dynamics.
- Workshop and Event Planning: Plan and conduct online workshops, seminars, events, and webinars on various career-related topics to support students and alumni in their career exploration and development.
- Problem-Solving and Adaptability: Demonstrate creative and flexible problem-solving skills to meet the unique needs of students and alumni, ensuring that each individual receives personalized support.
- Program Evaluation: Monitor and evaluate the effectiveness of career coaching services and programs, making recommendations for improvement to enhance student and alumni outcomes.
- Resource Development: Curate and create career-related resources, including online materials and informational guides, to support non-traditional students and alumni in their career development.
- Record Keeping and Reporting: Maintain accurate records of student interactions and outcomes using Handshake and produce reports as requested for the Director of CCD, VP, and/or University Leadership.
- Collaboration and Representation: Collaborate with the CCD, Student Development team, academic departments, Center for Teaching, Learning, and Technology (CTLT), Advising, Alumni office, and others to support student and alumni success and promote career development resources. Represent CCD at online Enrollment/Admissions events as needed.
Essential Qualifications
- Experience: 2-5 years of experience in university career development, recruiting, university student support, and/or human resources, with a demonstrated record of success in proactive support, coaching, training, and/or education of adult, non-traditional, and/or graduate learners.
- Education: Master's degree in higher education, counseling, or a related field preferred; significant related professional experience combined with a bachelor's degree considered.
- Interpersonal Skills: Strong interpersonal skills and high emotional intelligence, with the ability to build rapport with diverse adult, non-traditional student populations.
- Organizational Skills: Excellent organizational and time management skills, with the ability to work independently and as part of a team.
- Technical Skills: Proficiency in using career services software and digital communication tools, including Zoom, Handshake, Brightspace, and Big Interview.
- Empathy and Care: Demonstrates empathy and care while providing positive support and guidance to intersectional, diverse students and alumni throughout all levels of career development.
- Coaching Abilities: Ability to coach others on resume writing/cover letters, conducting an effective job search, interviewing techniques, career changing, networking, and graduate school applications.
- Availability: Availability to work evening hours multiple days per week to serve the non-traditional student/alumni population.
Preferred Qualifications
- Familiarity with Current Job Market Trends: Familiarity with current job market trends and industry-specific requirements to support Eastern's existing and future academic programs.
- Online Engagement Skills: Strong online engagement skills to drive online student support via various platforms.
- Sensitivity and Responsiveness: Sensitive and responsive to the needs of first-generation, marginalized, neurodiverse, and high-touch populations.
Career Growth Opportunities and Learning Benefits
At Eastern University, we are committed to the growth and development of our employees. As an Online Career Coach, you will have opportunities to enhance your skills and knowledge in career development, coaching, and higher education. You will be part of a vibrant community that values faith, reason, and justice, and you will contribute to making a meaningful impact on the lives of our students and alumni.
Work Environment and Company Culture
We pride ourselves on our inclusive and supportive work environment, where employees are valued and respected. Our company culture is built on the principles of caring and compassion, justice and integrity, competence, and affirmation. We seek to treat each member of the campus community with fairness, dignity, and respect, striving for a spirit of unity and harmony as we work together to achieve our common mission.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package to our employees. As a remote worker, you will enjoy the flexibility to work from anywhere, allowing you to maintain a healthy work-life balance. You will also have access to professional development opportunities, ensuring that you continue to grow and thrive in your career.
Conclusion
If you are a passionate and experienced career coach looking to make a difference in the lives of non-traditional students and alumni, we encourage you to apply for this exciting opportunity. As an Online Career Coach at Eastern University, you will be part of a dynamic team dedicated to providing transformative educational experiences. Join our vibrant community today and contribute to the success of our students and alumni.
Apply now to take the first step in this rewarding career journey. We look forward to welcoming you to our team!
Apply Now