Introduction to CVS Health
At CVS Health, we are driven by a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. As a leader in the healthcare industry, we are dedicated to making healthcare more personal, convenient, and affordable for all. Our Heart At Work Behaviors support this purpose, empowering every employee to feel valued and play a critical role in transforming our culture and accelerating innovation.
Job Overview
We are seeking a highly motivated and detail-oriented Provider Data Services Specialist to join our team in a fully remote capacity. As a key member of our team, you will be responsible for identifying, researching, and resolving issues related to NPI Data, ensuring prompt claim payment and matching logic. This is an excellent opportunity for individuals who are passionate about healthcare and eager to develop their skills in a dynamic and supportive environment. No prior experience is required, as we offer comprehensive training to ensure your success in this role.
Key Responsibilities
- Identify, research, and resolve issues on NPI Data to ensure prompt claim payment and matching logic, including making calls to provider offices.
- Collaborate with the team and internal counterparts to ensure NPI data is loaded correctly in the system for all provider types.
- Develop and maintain a strong understanding of provider data maintenance principles and practices.
- Utilize analytical skills to troubleshoot and resolve complex issues related to NPI data.
- Communicate effectively with internal stakeholders and external providers to resolve issues and improve processes.
Essential Qualifications
- 1-2 years of experience in provider data maintenance or a related field.
- Excellent communication skills, both written and oral, with the ability to effectively communicate with diverse stakeholders.
- Strong analytical skills, with the ability to analyze complex data and develop creative solutions.
- Proficiency in Microsoft Office applications, including Excel.
- High school diploma or equivalent required.
Preferred Qualifications
- Previous experience in a production environment, with a focus on data maintenance and analysis.
- Education beyond high school, with a focus on healthcare, business, or a related field.
- Experience working in a remote or virtual environment, with a strong ability to self-motivate and manage time effectively.
Skills and Competencies
To be successful in this role, you will need to possess a unique blend of technical, business, and interpersonal skills. These include:
- Technical skills: Proficiency in Microsoft Office applications, including Excel, and the ability to learn new systems and technologies quickly.
- Business acumen: A strong understanding of the healthcare industry, with a focus on provider data maintenance and analysis.
- Interpersonal skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including internal teams and external providers.
- Problem-solving skills: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues related to NPI data.
Career Growth and Development
At CVS Health, we are committed to helping our employees grow and develop in their careers. As a Provider Data Services Specialist, you will have access to a range of training and development opportunities, including:
- Comprehensive training programs, designed to help you develop the skills and knowledge you need to succeed in your role.
- Ongoing coaching and feedback, to help you continue to grow and develop in your career.
- Opportunities for advancement, with a range of career paths available to help you achieve your long-term career goals.
Work Environment and Company Culture
At CVS Health, we are proud of our company culture, which is built on a foundation of respect, integrity, and compassion. As a fully remote employee, you will be part of a dynamic and supportive team, with a range of opportunities to connect with your colleagues and contribute to our company culture. Our benefits package is designed to support your overall well-being, with a range of programs and resources available to help you manage your work-life balance and achieve your personal and professional goals.
Compensation and Benefits
The typical pay range for this role is $17.00 - $31.30 per hour, depending on experience and location. In addition to your competitive salary, you will be eligible for a range of benefits, including:
- Medical, dental, and vision benefits, with a range of options to choose from.
- 401(k) retirement savings plan, with a company match to help you save for your future.
- Employee Stock Purchase Plan, with the opportunity to purchase company stock at a discounted rate.
- Paid Time Off (PTO) and vacation pay, with a range of holidays and observances recognized throughout the year.
- Well-being programs, education assistance, and free development courses, to help you manage your work-life balance and achieve your personal and professional goals.
Conclusion
If you are a motivated and detail-oriented individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity. As a Provider Data Services Specialist at CVS Health, you will be part of a dynamic and supportive team, with a range of opportunities to grow and develop in your career. With a competitive salary, comprehensive benefits package, and a range of opportunities for advancement, this is an excellent chance to take your career to the next level. Apply now to join our team and start making a difference in the lives of our patients and customers.
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