Introduction to arenaflex
arenaflex is a leading provider of innovative healthcare solutions, dedicated to making a positive impact on the lives of individuals and organizations navigating the complexities of the healthcare system. With a strong commitment to delivering exceptional service and support, we are seeking talented and passionate professionals to join our team. If you have a passion for helping others and are looking for a challenging and rewarding career in the healthcare industry, we invite you to explore this exciting opportunity.
About the Role
As a Healthcare Data Entry Specialist at arenaflex, you will play a vital role in our organization, providing exceptional service to our clients and ensuring their satisfaction. You will be responsible for accurate and efficient data entry, as well as making necessary edits in health plan portals. This position requires a solid understanding of the health claims process flows and expertise in healthcare terminology, including ICD-9 and ICD-10 coding. Your contributions will be crucial in supporting our mission to deliver high-quality healthcare solutions.
Key Responsibilities
- Policy Management: Update member information accurately and promptly in electronic portals, handle policy termination requests, process policy terminations effectively, and policy reinstatements.
- Health Coverage: Update information about coverage plans, including eligibility, benefits, limitations, and exclusions, conduct thorough research to locate insurance plans for healthcare providers, and escalate any duplicates or issues regarding plan coverage to supervisors.
- Data Entry: Perform data entry tasks with precision and efficiency in IDX and health plan portals, utilizing your knowledge of medical terminology and coding to enhance data accuracy.
- Additional Responsibilities: Maintain confidentiality, adhere strictly to confidentiality policies, and safeguard sensitive member information, escalate complex issues to supervisors or managers for further assistance and resolution, and contribute to team success by collaborating effectively with team members to achieve shared goals and maintain a positive work environment.
Essential Qualifications
To be successful in this role, you will need:
- High School Diploma or General Education Degree (GED) required.
- At least one (1) year of experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field.
- Strong computer experience (data entry, screen navigation, keyboarding), excellent typing skills to maintain speed and accuracy, and ability to adhere to daily schedules and duties.
- Demonstrated strong organizational skills to manage data effectively, detail-oriented with a commitment to meeting deadlines, and medical terminology knowledge.
- Ability to multi-task along with attention to detail, self-motivation, organized, time-management, and deductive problem-solving skills.
- Must be able to clear a background check and meet the work-from-home requirements, including high-speed internet and the ability to directly hardwire to your modem.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Strong experience in healthcare data entry, medical billing, or a related field.
- Knowledge of ICD-9 and ICD-10 coding, as well as experience with electronic health records (EHRs) and practice management systems (PMS).
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to work independently and as part of a team, with a strong commitment to delivering high-quality results and meeting deadlines.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to supporting the growth and development of our employees. As a Healthcare Data Entry Specialist, you will have access to ongoing training and development opportunities, including:
- Professional development programs to enhance your skills and knowledge in healthcare data entry and related fields.
- Opportunities for advancement and career growth within the company.
- A collaborative and supportive work environment that encourages innovation and creativity.
Work Environment and Company Culture
arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We are committed to creating a work environment that is supportive, inclusive, and respectful of all employees. As a remote worker, you will be part of a virtual team that is connected through technology and shared goals. Our company culture is built on the following values:
- Integrity: We operate with honesty, transparency, and ethics in all our interactions.
- Respect: We value and respect the diversity of our employees, customers, and partners.
- Innovation: We encourage creativity, innovation, and continuous improvement in all aspects of our work.
- Teamwork: We work collaboratively to achieve shared goals and support each other in our endeavors.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- Salary range: $15.00 - $17.00 per hour.
- Benefits package, including dental, health, and vision insurance, as well as a 401K plan and paid time off (PTO) after 90 days.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment that values diversity, equity, and inclusion.
Conclusion
If you are a motivated and detail-oriented individual with a passion for healthcare and data entry, we encourage you to apply for this exciting opportunity. As a Healthcare Data Entry Specialist at arenaflex, you will be part of a team that is dedicated to making a positive impact on the lives of individuals and organizations. Apply now to join our team and start your rewarding career in healthcare!
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