Unlock Your Career Potential as a ServiceNow Developer Administrator
TRC Companies, Inc., a pioneering leader in engineering consulting, is seeking a highly skilled and motivated ServiceNow Developer Administrator to join our growing team in Hyderabad, India. As a remote-based position, you'll be at the forefront of innovation, driving success with your diverse skillset in ServiceNow development, configuration, and administration.
About TRC Companies, Inc.
At TRC, we're known for being groundbreakers, game changers, and pioneers in our industry. We combine science with the latest technology to devise innovative solutions that stand the test of time. Our professionals work with a broad range of commercial, industrial, and government clients, delivering breakthrough solutions that address local needs and help our clients succeed in an ever-changing world.
Working at TRC means tackling interesting, meaningful projects in a collaborative, entrepreneurial, and agile corporate structure. We recognize that our staff's expertise is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.
Job Overview
As a ServiceNow Developer Administrator, you'll play a critical role in supporting our Digital Cloud service management function for external customers and internal product teams. You'll develop, configure, and customize ServiceNow applications and modules based on business requirements, collaborating with cross-functional teams to gather and analyze user requirements.
Key Responsibilities
- Develop, configure, and customize ServiceNow applications and modules based on business requirements.
- Collaborate with cross-functional teams to gather and analyze user requirements.
- Design and implement solutions using ServiceNow best practices.
- Perform system integration activities with third-party applications.
- Create and maintain technical documentation for developed solutions.
- Troubleshoot and resolve issues related to ServiceNow applications.
- Propose and manage shared data needs between ServiceNow modules and customer portals.
- Develop plans for ingesting data from disparate sources, make system design changes as required, and reconcile data based on policy and authoritative source requirements.
- Implement ServiceNow portal implementation and customization, develop widgets and capabilities, and leverage user interface policies, actions, and scripts.
- Manage ServiceNow users, groups, roles, and ACL management.
- Develop applications and modules using APIs and customized notifications, approvals, and inbound email actions.
- Engineer ServiceNow implementation to include workflows, business rule customization, and scripting.
- Work with current and future customers to ensure their mission needs are met with minimal impact during transition.
- Ensure requirements are captured and work with teammates to recommend best practices for a smooth cloud transition while maintaining high availability.
- Create and operate multiple cloud infrastructure environments based on best practices and maximizing vendor strengths.
Essential Qualifications
To succeed in this role, you'll need:
- Strong experience with ServiceNow development, including custom application development, configuration, and administration.
- Proficiency in SOAP and REST web services integration with ServiceNow.
- Knowledge of information security principles and best practices.
- Understanding of load balancing concepts in a distributed environment.
- Familiarity with Amazon AWS and Microsoft Azure cloud platforms.
- Ability to debug and troubleshoot complex issues within the ServiceNow platform.
- Knowledge of software development lifecycle (SDLC) methodologies.
- Proficiency in ITSM processes, standards, and best practices.
- Strong customer service skills.
- Familiarity with common service management metrics and SLA reporting needs.
- Experience with application performance management and infrastructure monitoring tools.
- Ability to work in an independent and collaborative, fast-paced, startup-like environment.
Typically, we're looking for candidates with a minimum of 3 years of experience in ServiceNow development support in a 24/7 environment.
Preferred Qualifications
While not mandatory, having the following qualifications can give you a competitive edge:
- ITIL certification.
- ServiceNow Systems Administrator certification.
- SIEM platform and solution configuration experience.
- AWS Certified SysOps Administration certification.
- Understanding of key performance indicators of cloud service providers.
- Technical writing expertise for knowledge management documents.
- Experience working in a virtual organization.
What We Offer
At TRC, we offer a competitive salary reflecting your skills and experience. You'll also enjoy a collaborative and agile work environment, opportunities for career growth and professional development, and a culture that values diversity and inclusion.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Career Growth and Learning Benefits
At TRC, we're committed to investing in our employees' careers through training and development opportunities. As a ServiceNow Developer Administrator, you'll have the chance to work on exciting projects, develop new skills, and advance your career in a growing and dynamic organization.
Work Environment and Company Culture
As a remote-based position, you'll enjoy the flexibility and autonomy of working from anywhere. Our company culture values collaboration, innovation, and inclusivity, ensuring that you feel connected and supported in your role.
Compensation and Benefits
We offer a competitive compensation package, including a salary that reflects your skills and experience. While specific benefits may vary, we provide a comprehensive range of perks and benefits to support your well-being and career goals.
Join Our Team!
If you're a motivated and experienced ServiceNow Developer Administrator looking for a new challenge, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all.
Submit your application today and take the first step towards accelerating your career with TRC Companies, Inc.
Apply Now