Introduction to General Electric Company
General Electric Company, a world-renowned leader in the power generation and industrial plant automation sector, is seeking an experienced Turbine Controls Field Engineer to join its team. As a pioneer in innovative technologies, GE has been at the forefront of transforming the way energy is generated, distributed, and consumed. With a rich history spanning over a century, the company has established itself as a trusted partner for industries worldwide, providing cutting-edge solutions that enhance efficiency, productivity, and sustainability.
Job Overview
The Turbine Controls Field Engineer will play a vital role in delivering exceptional service to GE's customers across the USA and Canada. As a Regional Service Team member, you will be responsible for managing resources and logistics to perform services and maintenance activities on customers' sites. Your expertise will contribute to maintaining, repairing, and refurbishing existing products, ensuring seamless operations and maximum uptime for our clients. This position offers a unique opportunity to work with a talented team of professionals, leveraging your technical skills and experience to drive business growth and customer satisfaction.
Key Responsibilities
- Support the execution of retrofit projects, including installation, power-up, and commissioning of turbine control solutions, HMI upgrades, and TIL implementation.
- Provide warranty administration and troubleshooting support, addressing customer service requests and leading issue resolution during warranty and post-warranty periods.
- Pre-plan, site schedule, and execute field engineering, commissioning, control system startup, and project handover to customers.
- Collaborate with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction.
- Respond to customer call-out service requests and complete administrative tasks, including service time sheets, trip reports, and invoicing packages.
- Identify and register change order opportunities, review proposals for new opportunities, and present GE solutions to customers.
- Interface with GE Power Services, GE Industrial, and other GE Businesses to ensure seamless operations and knowledge sharing.
Required Qualifications
To be considered for this role, you should possess:
- A Bachelor's Degree in Industrial Automation, Electronic Engineering, or a related field from an accredited college or university, or equivalent experience.
- Minimum 3-5 years of field engineering experience in power generation, industrial plant automation, DCS, PLC, and/or similar industry sectors.
- Previous industrial field service experience, with controls experience on equipment that functions as a prime mover.
- Electronics and/or mechanical troubleshooting skills, with computer skills and familiarity with MS Office and TCP/IP configuration.
- Ability to learn other software tool applications to support HMI and application changes.
Desired Characteristics
The ideal candidate will possess:
- Prior mechanical/maintenance experience, with the ability to read and interpret mechanical and electrical drawings.
- Self-starter mentality, with minimal supervision requirements, and the ability to work independently, prioritize, organize work, and meet deadlines.
- Ability to set and meet aggressive goals and targets, with excellent troubleshooting skills for control and instrumentation systems.
- Effective written and oral communication skills, with excellent spoken and written English skills, and customer-focused skills demonstrated by experience in field services, customer services, or project management.
Career Growth and Development
At GE, we are committed to helping our employees grow and develop in their careers. As a Turbine Controls Field Engineer, you will have access to:
- Professional development opportunities, including training and mentorship programs.
- Challenging careers, with opportunities for advancement and growth within the company.
- Competitive compensation and benefits package, including a base pay range of $91,400 - $135,000, 10% performance bonus/variable incentive compensation/equity, and a geographic differential of 110%, 120%, or 130% of salary in certain areas.
Work Environment and Company Culture
GE offers a great work environment, with a culture that values:
- Diversity and inclusion, with a commitment to equal employment opportunities.
- Professional development, with opportunities for growth and advancement.
- Collaboration and teamwork, with a focus on delivering exceptional customer service.
Benefits and Compensation
In addition to a competitive salary, GE offers a comprehensive benefits package, including:
- Healthcare benefits, including medical, dental, vision, and prescription drug coverage.
- Retirement benefits, including the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions.
- Other benefits, including tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
Conclusion
If you are a motivated and experienced Turbine Controls Field Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. With its rich history, innovative technologies, and commitment to customer satisfaction, GE is the ideal place to grow your career and make a meaningful impact in the power generation and industrial plant automation sector. Submit your application today and join our team of talented professionals!
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