VisionGift is a non-profit organization dedicated to providing ocular tissue for transplants, research, and medical education. They are seeking a Donation Specialist to screen deceased individuals, communicate with their Next of Kin, and coordinate tissue recoveries, ensuring donor families' legacies live on through anatomical donation.
Responsibilities
- Receive new donor referrals from a variety of sources, including hospitals, funeral homes, and coroner offices
- Perform initial donor screenings of referrals by gathering the donor's medical information from a variety of sources, including hospitals and Next of Kin(NOK)
- Approach and communicate with the families of deceased potential donors by phone to complete consent paperwork and a medical/social screening questionnaire
- Become familiar and fluent with changing contraindications in donor suitability criteria for VisionGift and our partner agencies whom utilize our call center services
- Coordinate tissue recoveries and logistics of tissue arrival from various parts of OR and SW WA
Skills
- Compassionate customer service skills to navigate difficult discussions with grieving families
- Ability to multi-task various parts of progressing cases
- Familiarity with changing contraindications in donor suitability criteria for VisionGift and partner agencies
- Ability to coordinate tissue recoveries and logistics of tissue arrival from various parts of OR and SW WA
- Prior experience in the allied medical, social service, and/or call centers
Benefits
- Shift differentials for nights & weekends
- 3 weeks PTO in the first year which increases with tenure
- 7 holidays, 1 floating holiday and 1 DEI day
- Medical, dental, and vision benefit options
- $20,000 employer-paid life insurance policy
- Employer-paid short-term disability
- Voluntary benefits
- 401K with employer match
- Paid leave
- And more!
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