Role Overview
We are seeking a determined Field Service Scheduling Specialist who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. This remote role is critical in ensuring operational efficiency and supporting both our in-house technicians and third-party dealers.
What You Will Do
Coordinate daily operational tasks, provide support and issue resolutions, manage escalations, and assist the Sales Support team with Field Service tasks.
Why It Might Be a Fit
The ideal candidate will be proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment. Strong problem-solving and analytical skills, self-motivation, and excellent communication skills are required.
Requirements
- Strong problem-solving and analytical skills
- Self-motivated with a positive, energetic attitude
- Consistent adherence to company standards
- Demonstrated commitment to quality and customer service
- Excellent written and verbal communication skills
- Proficiency in spreadsheet and word processing software
Benefits
- Medical
- Dental
- Vision
- 401(k) with Employer Match
- Paid Time Off & Paid Holidays
- HSA/FSA
- Life & AD&D Insurance
- Disability Coverage
- Maternity/Parental Leave
- Mental & Physical Health Benefits
- Employee Resource Groups
- Volunteer Hours
- Discounted Equipment & Monitoring
- Employee Referral Program
- Continuing Education
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