Job Description:
• Support the design, configuration, and implementation of Cityworks and Trimble Unity solutions
• Configure workflows, service requests, inspections, permits, and user roles
• Assist with system integrations (Esri, APIs, third-party tools) and data migration
• Troubleshoot system issues related to configuration, data quality, and performance
• Participate in testing, validation, and go-live activities
• Work with clients to gather requirements and translate business needs into system solutions
• Participate in discovery sessions, workshops, and solution reviews
• Provide ongoing support and guidance throughout implementation
• Recommend system architecture and best practices aligned with client needs (for Solutions Engineers – Solutions Architects)
• Lead system assessments and identify improvement opportunities (for Solutions Architects)
Requirements:
• Experience with Cityworks and/or Trimble Unity (Maintain or Permit preferred)
• Background in GIS systems (Esri / ArcGIS)
• Experience in system configuration, implementation, or support
• Strong problem-solving and communication skills
• Client-facing experience (workshops, demos, or consulting) preferred for Mid–Senior Levels
• Exposure to APIs, data migration, or enterprise systems preferred
• Pre-sales or proposal support experience preferred
Benefits:
• competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities