Apertum Online is a leading B2B technology service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry.
Apertum Online offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.
Job Description
Candidate Profile
A successful candidate will have strong experience and knowledge of IT Administration, configuration, and reliable operation of computer and networking systems.
Key Responsibilities
- Maintain essential IT operations including operating systems, security tools, VPN gateways, email systems, laptops, desktops, software, and hardware
- Procurement and management of devices including laptops and other IT assets
- Handling IT Asset allocations at the time of joinings and exits both virtually and in-person
- Creating, managing and deactivating email ids, user accounts, MS Office and security tools
- Monitoring system performance and troubleshooting hardware and software issues
- Lead IT helpdesk to support employees, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Maintain, repair and upgrade systems and processes including hardware and software programs
- To perform data backup and recovery processes
- Keeping Assets track on HRMS; Managing and sharing employee reports with the team and stakeholders on a regular basis
- Handling office administration and operations of business premises and other facilities
- Managing and coordinating with Finance team for rental agreement, AMC contracts, stationary, corporate sim connections etc.
- Coordination for corporate and employee engagement events
Qualifications
- Bachelor's degree in any field preferably in Computer Science, Information Technology, System Administration or a closely related field
- 2+ years of experience in IT systems, network administration and related technologies
- Strong knowledge of systems and networking ability to effectively use computer software including Microsoft Outlook, Word, Excel
- Working knowledge of Windows, Ubuntu and Mac is a must
- Solid knowledge of best practices in IT administration, system vulnerabilities & security
- Should be able to work independently and take end to end accountability for employees IT issues
- Ability to multi-task, organize, and prioritize work to enhance organizational performance
- Strong written and verbal communication skills
- We are working from home at present but should be flexible with work from office (Andheri East) when we resume
- 5 Days working
Additional Information
Apertum Online Pvt. Ltd. offers a dynamic and rewarding environment for high-achievers looking to work and learn alongside with like-minded individuals and build scalable technology, which entertains millions of users across the globe.
- IT Asset provided
- 5 Days working
- Paid leaves of 21 days
- Bonus on Diwali
- Referral hire Program
- Team Fun activities
- Education allowance (conferences, books, training courses, Udemy, Coursera, etc.)