Job Title -Retail Store Hardware Support & NSO Engineer
Work Location -Jersey City, New Jersey 07310
Is it Hybrid, Onsite or Remote Position -Onsite
Tentative Start Date -May 20, 2026
Contract Duration - 10 Months (Extendable based on project needs)
Vendor Rate - 42.40
Mandatory Skills -
Retail POS support (Aptos preferred), Store Hardware & Peripherals troubleshooting, NSO/Store rollout experience, Store Networking basics, ITSM tools (ServiceNow/Jira)
Minimum Years of Experience Needed in Required Skills -
4-8 years in relevant POS, hardware support, and NSO execution
Minimum Overall Work Experience Required -
4 8 years
Domain -
Retail (POS & Store Technology)
Any Certification Required -
NA
Complete Job Description -
The Retail Store Hardware Support & NSO Engineer is responsible for providing L2/L3 support for retail POS systems and store hardware across multiple store locations. The role involves executing end-to-end New Store Openings (NSO), including hardware provisioning, staging, installation, and go-live support. The engineer will troubleshoot POS devices, peripherals, and store network issues, ensuring minimal disruption to store operations. Additionally, the role includes payment device setup and ensuring PCI compliance across all store systems. Strong coordination with vendors, store teams, and IT stakeholders is required to maintain operational excellence and SLA adherence.
Interview Mode - In Person/Virtual -
Virtual
How Many Rounds of Interview -
1 Round, Project Code :Retail Store Engineering Development En
Remote
Skills:
Atlassian JIRA, Hardware Administration, IT Service Management (ITSM), Identify Issues, New Store Openings, Organizational Skills, Peripheral Hardware, Point of Sale (POS) Hardware, Point of Sale (POS) Systems, Retail, Service Level Agreement (SLA), ServiceNow, Technology Analysis
About the Company:
Cloudspace LLC