**Job Description**
About careerzynith
At careerzynith, we're committed to revolutionizing the insurance industry with innovative solutions that prioritize customer satisfaction and operational excellence. As a leading provider of insurance services, we're dedicated to fostering a culture of collaboration, creativity, and continuous improvement. Our team of experts is passionate about delivering exceptional results, and we're seeking a talented Data Entry and Claims Specialist to join our dynamic team.Job Summary
We're looking for a highly organized and detail-oriented Data Entry and Claims Specialist to support our insurance operations team. As a key member of our team, you'll be responsible for ensuring the accuracy and timeliness of data entry, claims processing, and customer communication. If you're a motivated individual with excellent problem-solving skills and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.Key Responsibilities
As a Data Entry and Claims Specialist at careerzynith, you'll be responsible for:- Supporting and promoting change management and/or departmental/enterprise initiatives within assigned areas of responsibility.
- Meeting or exceeding departmental quality and service standards.
- Delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meeting deadlines appropriately.
- Making routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.
- Determining eligibility and confirming effective dates for benefit elections based on contractual guidelines.
- Leveraging critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
- Maintaining accurate member records by verifying dates, names, salary figures, and other information provided by groups.
- Applying policy provisions for effective dates, evidence of insurability, and other pertinent information to determine necessary changes.
- Considering the customer experience in all actions, recognizing what needs to be done to meet customer needs, and demonstrating flexibility and responsiveness on system work independently.