Job Highlights:
- Competitive Compensation: Hourly rate of $20.00 - $25.00
- Flexible Location: Remote work arrangement
- Immediate Start: Opportunities available for immediate hiring
- Company: NETR, Inc. (a Sila Services Company), a premier HVAC contractor
- Position: Part-time Customer Service Representative
We're seeking a highly skilled and motivated Customer Service Representative to join our team at NETR, Inc. As a premier HVAC contractor, we're committed to providing exceptional customer experiences and are looking for a talented individual to help us achieve this goal.
In this role, you will serve as the primary liaison between our customers and field staff, providing top-notch service and support to ensure customer satisfaction. Your responsibilities will include:
- Maintaining high productivity levels and responding to incoming customer inquiries
- Generating sales leads and identifying customer needs to achieve satisfaction
- Communicating with customers through various channels and resolving issues promptly
- Processing orders, forms, and requests, and keeping records of customer interactions
- Collaborating with colleagues to ensure seamless customer experiences
To be successful in this role, you should possess:
- Excellent communication, organizational, and interpersonal skills
- Ability to remain calm under pressure and provide professional customer support
- Polished and professional demeanor, with a motivating and ambitious personality
- Highly evolved customer service skills and working knowledge of Microsoft Office
In return for your skills and commitment, we offer a comprehensive benefits package, including:
- Competitive hourly rate of $20.00 - $25.00
- 401(k) with company match and health savings account with company contributions
- High-quality medical, dental, and vision insurance, as well as life insurance and disability insurance
- Paid holidays, paid time off, and parental leave
- Tuition reimbursement, special deals and discounts, and family and friends discounts on services
If you're a customer-focused and motivated individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to start your application process.
Simple Application Process
Ready to join our team? Click Apply Now and we'll be in touch soon!
Apply Now