Posted Jul 14, 2026

Key Account Billing Specialist – Healthcare

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Job Description: • Responsible for the development of strategies aimed at reducing addressable bad debt • Partner with internal and external stakeholders to implement process improvements • Direct interfacing with clients and/or Sales to address outstanding client balances • Coordinate and work with Corporate Billing on customer facing initiatives • Provide billing training to phlebotomists, Sales, and clients • Work with clients and divisional employees to resolve billing issues • Conduct comprehensive client audits to assess denials • Engage and provide leadership for monthly sales meetings Requirements: • 5 or more years’ experience working in a business-to-business credit and accounts receivable function • Bachelor's degree in business, accounting or finance preferred • 2 or more years’ experience working in the healthcare industry preferred • Exceptional Microsoft Excel skills required • Strong knowledge and demonstrated relevant billing experience in the medical diagnostic laboratory industry • Knowledgeable in all aspects of Revenue Cycle Management (Billing) and Accounts Receivable processes • Experience working with and understanding of EMRs • Strong organization, follow-up, and time management skills • Ability to discuss root cause analysis and provide possible resolution for issues Benefits: • Medical • Dental • Vision • Life • STD/LTD • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan