Lead Payroll Partner Operations Team – Apply Online Today – Indeed Jobs US

Job highlights

Identified by Google from the original job post

Qualifications

• A High school diploma/GED is required
• Minimum of 6-months experience mentoring peers and/or direct reports is required
• 3 years Customer Service experience required
• 10 more items(s)

Benefits

• Base Compensation Range
• $70,000—$85,000 USD
• Compensation & Benefits
• 10 more items(s)

Responsibilities

• The Team Lead, Payroll Partner Operations oversees day-to-day operations and development of customer support advocates, dedicated to specific Payroll providers
• The Team Lead will provide guidance and instruction to help support all team functions, meet performance goals as a team and coordinate with the Sales teams and internal Pie teams to assist with improving existing processes
• This role requires strong attention to detail, advanced interpersonal skills, a metrics-based approach to operations and the ability to collaborate with other teams and departments
• Serves as an escalation point for complex customer inquiries, questions and concerns