Learning Commons Associate - Supplemental Instruction

Job title: Learning Commons Associate - Supplemental Instruction in Texas at Tarrant County College
Company: Tarrant County College
Job description: Please view posting details below. To apply to this posting, please click the link above.Position InformationJob Title Learning Commons Associate - Supplemental Instruction
Posting Number P003762
Position Type Part-Time
Position Status Part Time
Grant Funded No
Grant Funding Source NA
Category Instructional Support
Class Code 55
Starting Pay $16.55
Department CN Supplemental Instruction
Job SummaryReporting to the Learning Commons Managing Associate - Supplemental Instruction, the Learning Commons Associate - Supplemental Instruction will provide front-line customer service to students, employees, and the public at the College. The incumbent is responsible for cross-training in multiple areas and will be able to assist with clerical, customer service, learning lab, library, and other professional duties throughout the Learning Commons.
Primary Duties and ResponsibilitiesGeneral and Working Area-Specific Essential Performance Requirements*General

• Provides guidance to students, faculty, staff, and the community on the relevant resources to meet needs
• Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and electronic or phone communication
• Monitors the Learning Commons to ensure user behavior policies are followed
• Answers questions about the Learning Commons and its resources and services
• Inventories, orders, and checks in materials and supplies and ensures that good safety, housekeeping, and security practices are always followed

Library

• Serves as a resource for identifying sources of requested information for learning, research, and engagement
• Makes resources and other tools available to students, faculty, and staff, including library materials, multimedia equipment, laptops, and other technology, and assists patrons with questions regarding technology, computer hardware, and software
• Answers questions and assists with troubleshooting and resolving technical issues related to printers, copiers, and scanners
• Assists patrons in person, via telephone, and electronic means by answering their questions or referring them to the appropriate person, department, or service desk
• Assists with updating and maintaining maker space hardware, software, 3D printers, and other technology including microscopes, iPads, AV equipment, tracking software, calculators, graphic design/video editing software, and other related tools
• Provides check-in and check-out services as well as properly shelving library materials
• Assists with maintaining the Library website through content review, creation, and maintenance as assigned

Learning Support

• Provides tutoring assistance to students to enhance learning and increase academic success, in collaboration with faculty and appropriate supervisor, and adheres to tutoring best practices in face-to-face, synchronous online, and asynchronous online modalities
• Provides students with appropriate handouts and educational materials as needed
• Provides academic coaching and mentoring to current students in need of additional academic support and study strategies
• Prepares and puts in place equipment scheduled for use during laboratory teaching sessions
• Teaches basic certification, safety, and training courses covering all lab equipment
• Prepares and delivers workshops, which may include content creation and updating workshop materials
• Partners with faculty for special events in support of classes
• Assists supervisor in the delivery of academic boot camps

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

SupervisionWorks under the general supervision of the Learning Commons Managing Associate - Supplemental Instruction*Performs Other Related Tasks as RequiredThe duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum QualificationsHigh school diploma or General Educational Development (GED)
Preferred QualificationsAt least twelve (12) completed undergraduate college credit hours, with a cumulative GPA of 3.0 or higher
At least one (1) completed undergraduate college level course in the position-supported discipline with a grade of at least a “B” or higher
At least one (1) year's working experience using Microsoft PowerPoint for creating engaging and visually appealing presentations
Knowledge, Skills and Abilities

• Knowledge of principles and processes for providing customer and personal services
• Skilled in customer service including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Skilled in active listening including giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Ability to apply critical thinking, specifically using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to apply learning strategies by selecting and using training and instructional methods, as well as procedures appropriate for the situation when learning or teaching new things
• Ability to work using a service orientation by actively looking for ways to help people
• Ability to talk to others to convey information effectively

Physical Demands and Work EnvironmentPhysical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Working Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
AccommodationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions SummaryThis posting will be utilized to fill multiple opportunities within the Supplemental Instruction department on the Connect campus.This is a part-time temporary position, with a maximum of 19.5 hrs. per week. Flexibility is required as part-time work schedules may vary based on individual campus/departmental needs including evenings. Some availability within the 9-5 M-F timeframe needed.This posting will be primarily remote with the incumbent needing to come on campus as needed. Must be a Texas resident.Own device needed.
Posted 04/30/2025Posting Contact SummaryShould you have questions specific to this position please contact the following individual Contact Jacqueline Garcia Munoz

• [email protected]

Applicant DocumentsRequired Documents * Resume / Curriculum Vitae
Optional Documents * Cover Letter

• Unofficial Transcripts
• Certification / License
• Military/Foster Care Preference Documentation

Expected salary:
Location: Texas
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