Unlock Your Potential as a Strategic Account Manager at Walmart
Are you a seasoned professional with a passion for driving business growth and building strong relationships with key stakeholders? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join our team as a Manager, Strategic Account Management at Walmart.
About Walmart and the Role
Walmart is a customer-focused organization dedicated to helping sellers and suppliers grow on Walmart Marketplace by providing goods to our customers at the best possible prices. As a Manager, Strategic Account Management, you will be responsible for growing the most critical accounts in Walmart's Marketplace business. You'll partner with senior executives and leaders in these accounts to build their business on the Marketplace through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches.
Key Responsibilities
- Managing Strategic Accounts: Serve as a strategic consultant/account manager - accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
- Overseeing Business Performance: Lead annual and quarterly business planning and performance tracking for strategic sellers. Conduct deep dive analysis on issues affecting seller business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.
- Being a Trusted Advisor: Develop strong and trusting relationships with partners. Serve as the account "quarterback" - working across the organization to solve issues, address pain points and implement growth initiatives. Employ a "one team" approach to accomplish the goals of the business and drive negotiations from a "win-win" perspective that establishes credibility and trust with our partners and delivers consistently improved performance.
- Optimizing Offer Quality: Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed and price competitiveness to maximize search optimization and discoverability across the platform.
- Driving Adoption of Seller Services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfilment Services (WFS), Walmart Connect, and more.
- Developing Strategic Marketing Plans: Develop seller marketing plans - including events, site placements and promotions - that drive incremental traffic and GMV.
- Working Cross-Functionally: Collaborate with Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
- Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.
Essential Qualifications
- 3 years of experience in e-commerce.
- 3 years of experience working with sellers/suppliers/vendors, etc.
- 3 years of experience in merchandising/category management.
- 3 years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area OR Bachelor's degree in Business or a related field.
- Proficiency in MS Office, with a focus on Excel.
- Strategic mindset and ability to prioritize tasks.
- Detail-oriented with a bias for action and a collaborative team player.
- Results-driven with a proactive approach to problem-solving and goal achievement.
- Excellent communication skills, including the ability to deliver presentations to peers, leadership, and internal and external stakeholders.
- Digital literacy and analytics skills.
- Strong business acumen.
- Support the development of executive-level presentations and perspectives.
Preferred Qualifications
- 5+ years' experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area. E-Commerce experience preferred.
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Strong negotiation and interpersonal skills.
- Detail and results-oriented with sense of urgency.
What We're Looking For
We're looking for a talented professional who is:
- Seller obsessed and relationship driven.
- A visionary always looking for ways to distinguish from the competition.
- Thriving in constantly evolving, fast-paced, dynamic environments.
- Results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
- Able to build trust quickly and lead by influence with the ability to translate to varied audiences.
- Committed to prioritizing the collective success of the team and is quick to jump in, help, mentor, and coach fellow team members.
- Creative and resilient - always looking for new ways to approach problems and drive business performance.
- Enjoys the learning journey and likes working with their manager and partners to continue to add to their tool box.
Compensation and Benefits
We offer a competitive salary range of $80,000 - $202,000 per year, depending on location, as well as performance-based bonus awards and other great benefits, including:
- 401(k) match.
- Stock purchase plan.
- Paid maternity and parental leave.
- PTO (including sick leave).
- Multiple health plans.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U - a Walmart-paid education benefit program.
Why Join Walmart?
At Walmart, you'll have the opportunity to make a significant impact on the lives of our customers and the communities we serve. You'll be part of a dynamic and inclusive organization that values diversity, equity, and inclusion. Our mission spreads far beyond the walls of our stores, and we're committed to creating a kinder way of life for our associates, customers, and the environment.
Equal Opportunity Employer
Walmart is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
Ready to Take the Next Step?
If you're a motivated and results-driven professional looking to drive business growth and build strong relationships with key stakeholders, we encourage you to apply for this exciting opportunity. Join our team and discover why we're a world leader in diversity and inclusion, sustainability, and community involvement.
Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now