About the position
Responsibilities
• Documents to include, but not limited to, medical documentation i.e. certificates of medical necessity, pharmacy prescriptions and lab work.
• Develop and maintain positive relationships with medical offices.
• Communicate with customer on issues relating to documentation and missing information.
• Data entry of updated customer account information for claim processing.
• Be knowledgeable of healthcare products, Medicare requirements, and various types of insurance coverage to determine customer eligibility.
• Outbound calls to physician offices to obtain all documentation and required forms.
• Faxing of forms or documents for completion by prescribing doctors.
Requirements
• Self-starter with the ability to work independently to achieve desired results.
• Clinical background helpful but not necessary.
• Efficient in Microsoft Outlook and Excel.
• Good organizational skills and multitasking ability
• Excellent telephone skills required.
• Word processing ability at minimum of 30 WPM.
• Good cognitive reasoning ability.
• Detailed and thorough work orientation.
• Minimum 1-2 years experience in a consumer service organization or healthcare environment.
• High School Diploma or GED Equivalent
Nice-to-haves
• Clinical background helpful but not necessary.
Benefits
• medical/dental/vision
• life
• short and long-term disability insurances
• 401K Retirement Savings Plan
• Employer paid vacation
• Ongoing training and development
Apply Now
Apply Now