Posted Jul 13, 2026

Onboarding Specialist - Client Welcome Calls (Healthcare/Mental Health)

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Our users are psychiatrists and mental health clinicians — so we're looking for someone who can speak comfortably and credibly with a clinical, professional audience. We're looking for a warm, articulate person to run short (15-minute) onboarding calls for new users of our platform. This is a healthcare-adjacent product, so we'd love someone with a clinical or mental-health-related background — a psychiatric nurse, nursing student, psychology/social work student, or similar — who's comfortable speaking knowledgeably and reassuringly with a professional clinical audience. What you'll do: • Run scheduled 15-minute video calls with new users shortly after they sign up • Walk them through a short demo report using a script and talking points we provide • Answer common questions confidently and warmly • Flag anything outside your scope appropriately (we'll give you clear guidance on this) • Log brief notes after each call What we're looking for: • A genuinely warm, calm, clear communicator — this is the most important quality • Background in nursing, psychology, social work, or a related field (current students welcome) • Comfortable on video calls with clinicians and professionals you've just met • Reliable availability for scheduled call slots • Strong spoken English Details: • Part-time / contract — $20 paid per call • Fully remote, any timezone considered • Training provided — we'll walk you through our script, the demo report, and likely questions before your first real call • Immediate start If this sounds like you, please apply with a short note on your background and why this role appeals to you, along with your proposed rate per call. We may ask shortlisted candidates to do a brief practice call as part of the process.