HealthDyne is a pharmacy accelerator company, delivering flexible solutions that are designed to bring medications to patients seamlessly at scale. As a technology leader, HealthDyne leverages cutting edge innovation to bring pharmacy solutions to market for our clients. Join a team of visionary leaders with decades of pharmacy experience to help our clients refine, launch, and scale big ideas and fulfill our mission to deliver pharmacy care where access is effortless, care is affordable, and patients come first. We reimagine pharmacy to deliver more than medicine – we deliver better lives.
Our Vision:
Powering better health through pharmacy care driven by tech, trust, and heart.
Our Mission:
Delivering pharmacy care where access is effortless, care is affordable, and patients come first.
Summary
The Quality & Process Control Analyst Technician enhances organizational efficiency by evaluating internal processes, analyzing operational data, and ensuring adherence to quality and regulatory standards. This role manages quality platforms and reporting tools, conducts audits, maintains system controls and documentation, and collaborates across teams to support continuous improvement and consistent, reliable process performance.
Essential Duties and Responsibilities
Performance Quality Management technology platform development and management
Quality and reporting tools development & support
Data, trending and modeling analysis and tool sets
System job streams development, support and management, workflow mapping
System controls/governance: versions, backups/restores, documentations, procedures
Identify opportunities to improve organizational efficiency and effectiveness, including faster, easier, more efficient ways to manipulate and report data.
Automate intake data pulls
Work in collaboration with other teams including IT, Operation Excellence
Ask/metrics inventory controls, document/procedures, SQL queries development and tables
Service Now dashboards and reporting
Supports Accreditations including URAC Data Validation
Additional duties as assigned
Education and Experience
Bachelor’s degree required
2+ years systems environment/development experience required
Strong/expert Excel, BI, Access, VBA and SQL skills required
Waterfall and/or agile SDLC experience preferred
Microsoft Office suite, functional Windows experience
Pharmacy or equivalent experience or background preferred
Knowledge, Skills, and Abilities
Strong team player and cross functional collaborator
Self-starter, enjoys working with minimal oversight
Enjoy fast past, dynamic work environment
Excellent written and verbal communication skills
Work Environment / Physical Demands
This position is in both a typical office environment which requires prolonged sitting in front of a computer and in an external environment where travel is occasionally required. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients.