Note: The job is a remote job and is open to candidates in USA. NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. As an Account Executive, you will drive new business and expand relationships in the ServiceNow ecosystem, focusing on helping organizations accelerate their digital transformation journey through strategic account planning and sales activities.
Responsibilities
- Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events
- Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of industries and product lines
- Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing)
- Act as a trusted advisor by understanding your customers' unique business challenges and advising on how ServiceNow and AI solutions can enhance their IT and business roadmaps
- Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively
- Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory
- Perform cost-benefit analysis of existing and potential customers
- Become a front line, SME (subject matter expert), on all ServiceNow products and solutions, including attend classes, certifications and seminars related to industry, services, and products
- Contact regular and prospective customers to understand their business needs and communicate ways in which ServiceNow solutions can help
- Monitor market conditions, product innovations, competitors' products, prices, and sales
- Prepare sales budgets and reports, keep sales records, present to key leadership and stakeholders, including providing biweekly forecast
Skills
- Minimum 4-6 years of experience selling ServiceNow solutions, or SaaS competing product
- Experience and understanding of AI, Agentic workflows
- Experience in leveraging AI in your daily activities in pipeline generation and client servicing
- Experience selling consulting, services and advisory solutions in the cards, payments, and fintech sectors
- You are an account executive who understands the cards, payments, and fintech industry vertical, has sold into it before and can open doors to new clients
- Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships
- Experience leading multiple concurrent sales cycles from opportunity identification through closure
- Proven and consistent track record of achieving or exceeding sales targets
- Successful experience evaluating, establishing and building trusted relationships with current and prospective clients
- Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders
- A strategic mindset with the ability to understand the 'big picture' and align sales strategies with broader IT and business objectives
- Willingness to travel to clients as needed
- Existing field level relationship in the ServiceNow ecosystem preferred
- BA/BS degree in Business Administration or technology related field preferred, or equivalent experience
- Industry certifications highly desired
Company Overview