Note: The job is a remote job and is open to candidates in USA. Syndio is the leading pay governance and compensation intelligence platform, helping organizations make better pay decisions. As an Account Partner, you will manage relationships with enterprise accounts, driving adoption and ensuring customer satisfaction while acting as a trusted advisor.
Responsibilities
- Own the full client relationship across a book of enterprise accounts
- Drive adoption, expand the Syndio platform, and ensure every renewal is earned before negotiation
- Anticipate customer needs and provide insights on compliance and pay decisions
- Build trust and commercial relationships with customers, focusing on advisory credibility
- Earn executive alignment with CHRO and CFO through problem-solving and strategic advice
- Manage GRR, NRR, and quota end-to-end, focusing on pipeline generation, renewals, and expansion
- Drive adoption and value realization, ensuring customer teams effectively use the platform
- Orchestrate internal resources to advance opportunities and maintain commercial ownership
Skills
- 5+ years of enterprise selling experience — Account Management, Enterprise Account Executive, or equivalent GTM roles in B2B SaaS where you personally owned GRR and NRR. Proven expansion and retention wins in a complex, multi-stakeholder enterprise environment, with quantified results you can speak to clearly
- You are a self-starter when it comes to delivering value and know how to activate an expansion strategy within an account with a large stakeholder group
- Your customers think of you as an advisor first — the person who helps them think through hard problems — and a commercial owner second. You have relationships and a track record to prove it
- You understand your customers' business objectives. You know what is happening in the regulatory environment, what it means for their compensation strategy, and what they should be doing about it. You don't wait to be asked
- You earn CHRO access by building VP and Director-level alignment — across HR, Total Rewards, Talent Acquisition, Legal, and Finance. You understand each stakeholder's lens, build the internal consensus that gets you into the room that matters, and know that CHRO sponsorship is what unlocks multi-product expansion
- You own GRR, NRR, and quota end-to-end — pipeline generation, renewals and expansion. You run a disciplined book: you know how to allocate time for prospecting within client accounts and know where to focus for retention and expansion. You work these accounts early, and you hit your number consistently. Your track record proves it
- You drive adoption and value realization, not just bookings. You know how to get customer teams using what they own, measure the value it delivers, and turn that value into the renewal and expansion story
- You're an effective orchestrator of internal resources — you know when to pull in cross-functional teammates and executives to advance an opportunity and how to keep commercial ownership through the close and build category-defining partnerships
- Background in Tech or enterprise SaaS, selling into an HR or Finance buyer
- Experience selling AI-native platforms with an expanding product roadmap — you know how to drive adoption of what exists today and build customer conviction around a platform that compounds value over time
- Experience expanding a customer from one product into a second within a platform
- Consulting background or experience in project management is a plus
- Energized by building. You're drawn to companies defining a new category, not ones running a mature playbook
- You have a solid working command of compensation and/or decision intelligence — enough to have a credible, thought-provoking conversation with the office of the CHRO or CFO about what it means to govern pay decisions at scale through technology
Benefits
- 🏆 Syndio Equity. So you can share in Syndio’s success.
- 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave.
- Paid parental leave
- 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
- 🏥 Life Insurance & Disability. Syndio covers the full premium.
- 🏦 401(k). To help you save for your future
- Fully remote model - #LI-Remote
Company Overview